Activating member's account

Hello

To become a forum member the admin gets an e-mail saying that this person wants to join and that I have to click on a link to activate that member's account. When I click on the link, all I get is a message saying that this member doesn't exist! Can someone explain what's going on, please.

Thank you

Sass

you have to go to admin. panel >> users and group adminstration>> inactive users


there you can activate user's acount

but cant the user do it himself and not the admin?

No you should recieve two email. i get the same problem but the second email activates it

bobbob wrote:but cant the user do it himself and not the admin?

That depends on how the New Accounts Activation is set, whether it's set to User or Admin. When set to Admin, obviously all registrations have to be approved by Admin and when set to User, the new registration can complete the process themselves.
It's controlled in admin>users & groups>users>user settings and check the 2nd option in the Members list.

i know i clicked on the user account activation but still doesnt work

plz help