Help! My users aren't getting the activation e-mail!

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Help! My users aren't getting the activation e-mail!

Post by Lydia on Fri May 09, 2008 10:56 am

Someone please help. My users are complaining about not getting the activation e-mail, and I don't know what to do? They've checked their spam folders and everything! Does someone know how to help me activate their accounts?

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Re: Help! My users aren't getting the activation e-mail!

Post by theeballa on Fri May 09, 2008 11:00 am

try to go in and activate them yourself

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Re: Help! My users aren't getting the activation e-mail!

Post by Sakura1 on Fri May 09, 2008 11:19 am

You do?
I didn't know that

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Re: Help! My users aren't getting the activation e-mail!

Post by Lydia on Fri May 09, 2008 11:24 am

How do you activate them yourselves?

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Re: Help! My users aren't getting the activation e-mail!

Post by Ike on Fri May 09, 2008 11:31 am

Acp > Users & groups > Users > Inactive users > Check what member you want to active and click on the button Active

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Re: Help! My users aren't getting the activation e-mail!

Post by Sakura1 on Fri May 09, 2008 11:51 am

Oh, thanks

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Re: Help! My users aren't getting the activation e-mail!

Post by Lydia on Fri May 09, 2008 12:15 pm

Yeah, thanks!

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