Login Help

A friend of mine wants to join the forum, but she can't. Her account is inactive.

Can you please explain more?

The forum won't let her login. She already meade an account, but it s inactive. How do I acctivate that account?

Admin Panel>Users & Groups>Inactive Users

Search for her name then check the box next to her name at the right then click Activate

You can set the persons profile to active alternatively if its set that the user can activate she should have received an activation email

1. Admin Panel\ Users & Groups\Search users

2. Enter the user name they created the account under

3. Select their name and then scroll down to the bottom of the page

4. Under the heading "Special admin-only fields" check the box that says "User is active :" "Yes"

5. Then select "Save"

6. Select "User Options" from the top left menu

7. Under "New accounts activation :" select "Yes"

8. "Save"

new members will be required to use the activation email after registration to activate their accounts

regards






Craig