Moderator Rights - Cannot ban users now?

Hi,

The moderators used to be able to ban users but after the updates from forumotion, the moderator group now cannot ban users.

Can you help to look into this problem?

I have already made the following setting.
General > Security > Allow moderators to ban members : YES

Please advice.

Moon

be sure that you have the permissions set for the forums to moderate.
other then that what version are you using?

Yes the permissions have been set correctly for the forums.
The moderator can moderate the forums but they cannot ban users. I need them to ban users/spammers. They used to be able to ban users but now they cannot and nothing has been modified at the admin panel.

version is PHPBB2

Help, the same for our forum.
After the update, our Modz can not ban the users again, although I have re-set the permission ( ACP > general > security > Allow moderators to ban members : yes ). They still can moderate the forum.

Usually, there was a knob/panel/option at the member profile- page for moderators to ban, but now it is disappeared, please help, we use version 2.

kirk wrote:be sure that you have the permissions set for the forums to moderate.
other then that what version are you using?

Moderator, any updates?

Can you please inform us if you are using the advanced profile or not?
Admin panel >> Users & Groups ( Tab ) > Profiles > General options /
Activate advanced profile = ??If it's set to yes, it's most probably a issue with the skin, as the Advanced profile has had problems with particular skins previously, thus you need to change your skin for it to be corrected.


However, a word from Typlo about this would be much appreciated

the "activate advanced profile" option is set to YES.

Admin panel >> Users & Groups ( Tab ) > Profiles > General options /
Activate advanced profile = YES

And the skin is one of the default skin from the PHPBB2 library.

Default Pbpbb2....right...should be error-less

I'll sus this out atm.

Ok, when you go to the users profile, under the first page (Assuming the 1st page is NOT the visitor message) at the very bottom, do you get similar to:
"Administrate user :Profile- Ban this member" (Just without the ban member part)?

this is the screen that moderator sees.
(sample user's profile page - "Administrate user : Profile - Ban this member" is missing)


this is the screen that administrator sees.
(sample user's profile page)

Right, I don't get this?

Are you sure that the Moderator's have permission's to ban users?

But I believe this is a techies thing ...... I'll await Kirk or someone to come online....Ill talk with kirk abit over this tomorrow.

yes the first one moderator screenshot. it used to be the same screen as the admin.

please see how you can help on this.

thanks in advance.

This is a first; I've had a useful idea.

You say your forum is a PhpBB2, yes.
Have you made any changes to the templates recently?

i havent change anything ever since before the updates.

Your not going to believe this one.
I have been trying to figure this out for missmoon for about 30 min now.
the only thing i can think of is that you do not have them set to ban?

( ACP > general > security > Allow moderators to ban members : yes click save








[b]But now hear is the part you are not going to belive.

I have the exact opposite happening to me on my test forum.
Meaning i have the mods set not to ban.. and they still can... lol
So this is very strange. the modes should not see ban members and they do not have there permission set to ban but they can?

So it has to be that the templates need to be updated or the new ones added.
maybe re-sync too? i am a lil lost right now nothing is adding up.

i am going to fiddle around with a couple more things on another forum of mine that is also a phpbb 2 version and see if this happens over there.

hey kirk,

guess what.. im going to tell you that u cannot believe me as well.. hahahaa..
since you told me that your mods can ban when u set the option to NO, so then i set the "Allow moderators to ban members :" to NO too..

the ""Administrate user : Profile - Ban this member" line appear for the moderator. i concluded that the reverse work . must be some program logic mess up somewhere

for the time being, i will set the "Allow moderators to ban members :" to NO, so that my moderators can ban users/spammers..

funny situation here!

I am having a similar problem, one of my moderators cannot seem to ban members. I set the "Allow moderators to ban members :" to no she can see Administrate user : but no option to ban and i created a test account and added it to the moderators and can see Administrate user : - Ban this member. So something is a foot.

nanook wrote:I am having a similar problem, one of my moderators cannot seem to ban members. I set the "Allow moderators to ban members :" to no she can see Administrate user : but no option to ban and i created a test account and added it to the moderators and can see Administrate user : - Ban this member. So something is a foot.

Click on yes, and she should see the ban button

I donno why this is happening, it might be different for everyone

You can all blame me for this

During my typo fixes in the admin panel, i changed it from disallow moderators to ban members to what it is now. Allow moderators to ban members. I did say you must switch the options around but i guess that was not done

So: Yes is No & No is Yes

~ Tilum

You can all blame me for this

During my typo fixes in the admin panel, i changed it from disallow moderators to ban members to what it is now. Allow moderators to ban members. I did say you must switch the options around but i guess that was not done

So: Yes is No & No is Yes

~ Tilum

You noob

Your gonna get some slaps on msn for that now

Fix it up if u have access to that

Tilum wrote:You can all blame me for this

During my typo fixes in the admin panel, i changed it from disallow moderators to ban members to what it is now. Allow moderators to ban members. I did say you must switch the options around but i guess that was not done

So: Yes is No & No is Yes

~ Tilum

wtf hahaha I was going friggin crazy with this. so it's the opposite ok at least we can tell members that for a temp fix.
let me pass this thread on to typlo to get this working correctly.

YOU GUY'S ARE KILLING ME!!!!

missmoon wrote:hey kirk,

guess what.. im going to tell you that u cannot believe me as well.. hahahaa..
since you told me that your mods can ban when u set the option to NO, so then i set the "Allow moderators to ban members :" to NO too..

the ""Administrate user : Profile - Ban this member" line appear for the moderator. i concluded that the reverse work . must be some program logic mess up somewhere

for the time being, i will set the "Allow moderators to ban members :" to NO, so that my moderators can ban users/spammers..

funny situation here!

Oh and missmoon i am sorry i dint even think of telling you to try switching it to no as a temp fix.. i was going crazy with looking for other options that could possibly be affecting it... lol

Thank you for the info. For now, I switch it to: no. And it works again.
Please inform us if the switch going back to normal again.

Tropica wrote:Thank you for the info. For now, I switch it to: no. And it works again.
Please inform us if the switch going back to normal again.

will do