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Username/email

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Solved Username/email

Post by sehabets November 23rd 2011, 02:25

http://jeanine.forumotion.com/

I have a user who is trying to register however it tells her that her name is in use & when she tries to request her password it says her email doesn't match. The username is briarwoodpups.... how can I get her signed up on our forum? Is there a way to reset her username?
She says she has not registered yet.
Thanks!
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Solved Re: Username/email

Post by Guest November 23rd 2011, 03:12

Go http://jeanine.forumotion.com/memberlist and search user by this username, briarwoodpups...
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Solved Re: Username/email

Post by sehabets November 23rd 2011, 03:25

It tells me that there is no one by that name. She doesn't show up on my lists or any searches, but it tells her she can't register.
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Solved Re: Username/email

Post by Guest November 23rd 2011, 03:38

But if he choose another username, will this work?
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Solved Re: Username/email

Post by sehabets November 23rd 2011, 03:42

I believe it tells her that the email address is already used.
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Solved Re: Username/email

Post by Guest November 23rd 2011, 03:44

sehabets wrote:I believe it tells her that the email address is already used.
I think if you're registered with the same email on many forums, you can't anymore use this email adress. Let he tries with another email adress. Rolling Eyes
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Solved Re: Username/email

Post by SLGray November 23rd 2011, 09:45

CHeck here:

Administration Panel>>Users & Usergroups>>Users>>Inactive Users


Username/email Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Username/email

Post by sehabets November 23rd 2011, 09:55

Thank you so much - that did it!
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Solved Re: Username/email

Post by SLGray November 23rd 2011, 09:58

You are very welcome.



Username/email Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Username/email

Post by Sanket November 23rd 2011, 14:55

Since this thread appears to be solved, I will archive this thread.
Username/email 2j4t5a8

Sanket Smile

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