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New Password needed

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New Password needed

Post by O2 on November 27th 2011, 9:19 pm

Is there a support in any other languages than English and can I aske help by any other ways that just via this forum?


Last edited by O2 on November 27th 2011, 9:50 pm; edited 2 times in total

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Re: New Password needed

Post by Guest on November 27th 2011, 9:24 pm


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Re: New Password needed

Post by O2 on November 27th 2011, 9:34 pm

Thanks Gassy, that was a fast answer! We have a forum, old one, and noone does have admin rights nolonger at least noone does remember them anymore. We would like to do some changes, but we cant without a admin rules. I think that is one of the biggest guestons here always.

So I have to take a contact to the admins of this forum by this way: http://help.forumotion.com/t93821-lost-founder-s-password? Which one I shold take a contact, MrMario, Sanket, or Joph25 ?

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Re: New Password needed

Post by Guest on November 27th 2011, 9:35 pm

You can contact which you want. Wink

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Re: New Password needed

Post by SLGray on November 27th 2011, 9:37 pm

Just send one pm to one of the listed staff members. If you send a pm to more than one, your password could be changed more then once.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Re: New Password needed

Post by Base on November 27th 2011, 9:46 pm

Hello,

Can you please change your title to something more related to your problem? I recommend 'Lost Founder's Password'. Smile

After you've sent the PM, please wait patiently for a response.

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Re: New Password needed

Post by Guest on November 27th 2011, 9:47 pm

First time he asked for support forums. I think he should create a new topic for other problem. Mr. Green

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Re: New Password needed

Post by O2 on November 27th 2011, 9:52 pm

@Base wrote:Hello,

Can you please change your title to something more related to your problem? I recommend 'Lost Founder's Password'. Smile

After you've sent the PM, please wait patiently for a response.

How long that usually takes, few days or hours? Is forum support also totally free for everyone? Thanks for your answers mates!

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Re: New Password needed

Post by Base on November 27th 2011, 9:53 pm

Thanks for changing your title. Smile

You will normally get a response as soon as the person reads your message. The support forum is free for everyone.

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Re: New Password needed

Post by Guest on November 27th 2011, 9:54 pm

It depend of when staff member be online. And yes, it's free!
:wouhou:

Edit. Oh, Base had replied before me.

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Re: New Password needed

Post by O2 on November 27th 2011, 11:33 pm

Gassy wrote:It depend of when staff member be online.

Ill tryed to sen PM to MrMario, but its seems that my messages just get in stuck in my outbox? Is there somekinda of timelimit that new members should wait?

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Re: New Password needed

Post by Jophy on November 28th 2011, 3:07 am

@O2 wrote:
Gassy wrote:It depend of when staff member be online.

Ill tryed to sen PM to MrMario, but its seems that my messages just get in stuck in my outbox? Is there somekinda of timelimit that new members should wait?
Hi,

If you still haven't got a reply within 48 hours, you can PM him again or a manager to recover your password, sometimes we're so busy that we can't assist all of the member's request. Thank you for understanding Smile

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Re: New Password needed

Post by O2 on November 29th 2011, 8:11 pm

Same proplems still going on. It seems that, we do not have correct and working admin email nolonger. Forum has set in 2007 and email we have used at that time does not exist anymore. How we can get new admin rights?

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Re: New Password needed

Post by SLGray on November 29th 2011, 9:23 pm

Send a pm with the old email address to get what you want and also include that the old email is not use and give the new email address.


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Never post your email in public.


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Re: New Password needed

Post by O2 on November 29th 2011, 10:02 pm

I've send pm to MrMario about it in here. I did add forum admins old email address (not working anymore) and my own email address (working) to him. We cannot log to the forum via admin, because we dont have password. But yet wandering how we get new admin rights working that way? It seems that my pm is still in outbox and MrMario havent got it yet. This seems to be stiff, thank you for your patience! silent

slg wrote:Send a pm with the old email address to get what you want and also include that the old email is not use and give the new email address.

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Re: New Password needed

Post by SLGray on November 29th 2011, 10:32 pm

If it has been over 48 hours since you sent the pm, send a new pm.


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Re: New Password needed

Post by Guest on November 30th 2011, 12:51 pm

But don't forget, don't send PM to more staff members, send only to one person. You can delete PM just checking it and click Delete button. Wink

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Re: New Password needed

Post by Base on November 30th 2011, 4:46 pm

When PMs are in the Outbox it means they haven't been read yet. As soon as they're read, they will be moved to the Sentbox. Wink

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Re: New Password needed

Post by O2 on December 2nd 2011, 4:36 pm

Nothing seems to happend with this. What I can do next to get admin rights work in our forum? I have send three PM now and havent got advice what to do?

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Re: New Password needed

Post by SLGray on December 2nd 2011, 6:03 pm

Have you check to see if you have received any emails with a new password?


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Never post your email in public.


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Re: New Password needed

Post by O2 on December 2nd 2011, 8:25 pm

Yes, I've been checking my PM and email, but havent get an answer how to solve this issue.

slg wrote:Have you check to see if you have received any emails with a new password?

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Re: New Password needed

Post by MrMario on December 2nd 2011, 8:53 pm

Locking this topic as its a private matter.

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