The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

reactivated forum = missing admin panel

Page 2 of 2 Previous  1, 2

View previous topic View next topic Go down

Solved reactivated forum = missing admin panel

Post by rd on November 29th 2011, 4:57 pm

First topic message reminder :

Shut down forum yesterday. Reactivated but admin/moderator don't have access to admin panel. Suggestions?

rd
Forumember

Posts : 29
Reputation : 1
Language : english

Back to top Go down


Solved Re: reactivated forum = missing admin panel

Post by rd on November 30th 2011, 7:14 pm

@Base wrote:The only way to recover deleted topics would be to use to restore function of the utilities. Has the founder checked ALL her email addresses to see if a confirmation email has been sent?

Yes, she checked. No confirmation.

But at this point we'd like to restore the topics if possible and close the board to the public until ready to relaunch.

Is there a reason my name is in blue on the member list and I'm listed as mod/admin but can't access any tools? She tried to reactivate me but nothing's happened in terms of being able to access the admin area. You can see my name RD in blue here - http://jrmanonymous.forumotion.co.uk/memberlist?mode=lastvisit&order=DESC&start=50&username


rd
Forumember

Posts : 29
Reputation : 1
Language : english

Back to top Go down

Solved Re: reactivated forum = missing admin panel

Post by Base on November 30th 2011, 7:20 pm

The *only* reason why you can't access the admin panel is because you're not in the original admin group. From experience, the blue name is 'moderators' group. If you can't moderate then the founder may have removed the permissions.

Like I said before, to restore any topics the founder will need to use the utilities and perform a forum restore.

Base
Forumaster

Male Posts : 10386
Reputation : 1687
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

Back to top Go down

Solved Re: reactivated forum = missing admin panel

Post by rd on November 30th 2011, 7:28 pm

@Base wrote:The *only* reason why you can't access the admin panel is because you're not in the original admin group. From experience, the blue name is 'moderators' group. If you can't moderate then the founder may have removed the permissions.

Like I said before, to restore any topics the founder will need to use the utilities and perform a forum restore.

Okay, thanks! We'll try the utilities/restore and see if that works.

Not sure what you mean by "original admin group".

You can see here that I am in 2 groups, still today. Admin and moderator. But can't see any ways to access.

[img][/img]


rd
Forumember

Posts : 29
Reputation : 1
Language : english

Back to top Go down

Solved Re: reactivated forum = missing admin panel

Post by Base on November 30th 2011, 7:37 pm

The original admin group has an ID of 1. So on your forum, does the link http://jrmanonymous.forumotion.co.uk/g1- have you in it?

Base
Forumaster

Male Posts : 10386
Reputation : 1687
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

Back to top Go down

Solved Re: reactivated forum = missing admin panel

Post by rd on November 30th 2011, 7:44 pm

@Base wrote:The original admin group has an ID of 1. So on your forum, does the link http://jrmanonymous.forumotion.co.uk/g1- have you in it?

This is what I see when I go to that link:

[img][/img]

But no links on anything related to moderating or administering. I need to ban old members, something I was able to do as moderator until the reactivation yesterday, and can't see any links. Suggestions? The founder already reactivated me this AM.

rd
Forumember

Posts : 29
Reputation : 1
Language : english

Back to top Go down

Solved Re: reactivated forum = missing admin panel

Post by Base on November 30th 2011, 7:45 pm

And you're sure that you can't access the admin panel using the link: http://jrmanonymous.forumotion.co.uk/admin ?

Base
Forumaster

Male Posts : 10386
Reputation : 1687
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

Back to top Go down

Solved Re: reactivated forum = missing admin panel

Post by rd on November 30th 2011, 7:53 pm

@Base wrote:And you're sure that you can't access the admin panel using the link: http://jrmanonymous.forumotion.co.uk/admin ?

Yes. When I go to that page I get the message that I am not allowed to administer.

Kind of ridiculous, no? Told you, there's something very wrong with the programming for the forum.

Any other suggestions?

rd
Forumember

Posts : 29
Reputation : 1
Language : english

Back to top Go down

Solved Re: reactivated forum = missing admin panel

Post by Base on November 30th 2011, 8:58 pm

This is a very strange problem. I will forward this problem to The Godfather who will take a look at this for you. Smile

Base
Forumaster

Male Posts : 10386
Reputation : 1687
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

Back to top Go down

Solved Re: reactivated forum = missing admin panel

Post by rd on December 1st 2011, 4:31 pm

@Base wrote:This is a very strange problem. I will forward this problem to The Godfather who will take a look at this for you. Smile

Okay, thanks. There is a bug in your programming. We finally restored all our content and deleted the members. Please feel free to turn off this thread.

Appreciate your efforts.

rd
Forumember

Posts : 29
Reputation : 1
Language : english

Back to top Go down

Solved Re: reactivated forum = missing admin panel

Post by Base on December 1st 2011, 4:36 pm

Oh, is everything back to normal now? In that case, I'll lock this topic. You're welcome!

Glad your problem is solved; topic marked as solved and archived.

Base
Forumaster

Male Posts : 10386
Reputation : 1687
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

Back to top Go down

Page 2 of 2 Previous  1, 2

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum