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Can't get into admin panel of my panel...keeps logging me out

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In progress Can't get into admin panel of my panel...keeps logging me out

Post by CARTOONISTS on December 1st 2011, 9:17 am

I can log in to forum fine but when I try to verify myself to log in to admin panel I get automatically logged back out of the forum.

I haven't changed any passwords and all was fine yesterday?

Forum is http://www.cartoonist-forum.com

Please help!!

Leah
creativeblogger@aol.com

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In progress Re: Can't get into admin panel of my panel...keeps logging me out

Post by Jophy on December 1st 2011, 9:19 am


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In progress Re: Can't get into admin panel of my panel...keeps logging me out

Post by CARTOONISTS on December 1st 2011, 10:45 am

Hi, thanks I did both of these things but I still get logged out as soon as I try to verify myself.

Meanwhile I am also having problems with this site. I am logged in with facebook but when I try to login with saved email details it doesn't accept them and when I request new password it says my user name doesn't match my email??

is it possible you can sort this internally as I need access to my admin panel.

Many thanks

Leah
creativeblogger@aol.com
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In progress Re: Can't get into admin panel of my panel...keeps logging me out

Post by CARTOONISTS on December 1st 2011, 11:21 am

I managed to sort problem logging in here, but still keep being logged off my own forum when I try to access the admin panel? I have cleared all cache, restarted pc...

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In progress Re: Can't get into admin panel of my panel...keeps logging me out

Post by Jophy on December 1st 2011, 11:27 am

Please don't double/triple post.

Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the EDIT button instead.


What browsers are you using? Please don;'t post your e-mail here, this is for security reasons.

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In progress Re: Can't get into admin panel of my panel...keeps logging me out

Post by CARTOONISTS on December 1st 2011, 11:29 am

@Jophy wrote:

What browsers are you using? .

I am using firefox and then I tried internet expolorer

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In progress Re: Can't get into admin panel of my panel...keeps logging me out

Post by Jophy on December 1st 2011, 11:30 am

Did you try Google Chrome? Also this a common problem appears from time to time, you may have to let it pass for an hour or a day.

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In progress Re: Can't get into admin panel of my panel...keeps logging me out

Post by CARTOONISTS on December 1st 2011, 11:34 am

@Jophy wrote:Did you try Google Chrome? Also this a common problem appears from time to time, you may have to let it pass for an hour or a day.

I just tried it and no...not working.
Are you sure this blip will resolve itself in time? What if it doesn't? Iam the founder of the forum and I worry greatly about losing access.

Meanwhile I found this in your help section:
http://help.forumotion.com/t93821-lost-founder-s-password

None of these people are accessible via pm, yet the advice is to contact them in that scenario by pm?

Also does forumotion have a provision for switching from 'free forum' to 'paid for forum'?

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In progress Re: Can't get into admin panel of my panel...keeps logging me out

Post by SLGray on December 1st 2011, 6:44 pm

The staff members who are listed in that thread do receive pms. Just send one pm to just one staff member. Wait patiently for a reply. If you do not receive a reply in 48 hours send another pm.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Can't get into admin panel of my panel...keeps logging me out

Post by MrMario on December 1st 2011, 7:36 pm

Hello,

No need to worry. This is normal. At each month you will need to relogin and or get kicked out of the admin panel. At the first of each month you be able to go back to normal and do what ever is needed on your forum. If you are still having issues, please wait till the 2nd of the month. This is part of Forumotion security to make sure you are the person who is an admin.

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In progress Re: Can't get into admin panel of my panel...keeps logging me out

Post by CARTOONISTS on December 1st 2011, 9:15 pm

really? Smile

I can now log in meanwhile

Thank you!

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In progress Re: Can't get into admin panel of my panel...keeps logging me out

Post by Jophy on December 1st 2011, 11:50 pm

@CARTOONISTS wrote:really? Smile

I can now log in meanwhile

Thank you!
Yes, as MrMario explained.

So completely solved now?

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