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My Domain Disappeared. I Bought it 2 Days Ago

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Pro Admin My Domain Disappeared. I Bought it 2 Days Ago

Post by missing_mile_ghost on December 3rd 2011, 10:44 am

Hello.

I just bought a domain name for my forum 2 days ago, and paid for a full year, and now the url is showing up as not existing, and the admin panel says that my current url status is back at forumotion.com

As you can imagine, I'm a little.. worried about this now. Did my domain name get deleted for some reason, or lost?

My forum is now located (again) at http://highgrove.forumotion.com

The url I purchased, which was working all day today, was www.highgrovehouse.org

Any status update on this issue would be greatly appreciated. Thank you.

Additional Note: The domain was working as intended for a day already, so I don't believe I'm still in the waiting period.


Last edited by missing_mile_ghost on December 3rd 2011, 11:10 am; edited 1 time in total

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by VNinjaV on December 3rd 2011, 11:00 am

I have the same problem my domain name has disappeared that I purchased it was working fine up until about 5 minutes ago and now it goes to here:

Code:
http://www.forumotion.com/en/search/www.xbox360gamesforum.com

Wrapped link in code otherwise it doesn't work!

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by missing_mile_ghost on December 3rd 2011, 11:04 am

Hrrrmmm. Server borkage then?

Perhaps it will all be back up and fixed soon. *fingers crossed*

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by Sanket on December 3rd 2011, 11:26 am

Could be a temporary issue, please wait it out.

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by missing_mile_ghost on December 3rd 2011, 11:31 am

Can do. My techie boyfriend has been trying to explain DNS to me, as he says it sounds like a DNS server issue. So I assumed it would be resolved fairly soon if that's the case. Smile

Thanks for responding though!

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by missing_mile_ghost on December 3rd 2011, 10:40 pm

Update: It's been about fourteen hours now since the domain went down, and it is still down. (it is now 6:42pm at time of editing post)

Any news on what's going on, or when you anticipate that it might be fixed?

Additional: When looking at my credits summary, I also see that the amount of credits bought and used is not correct. Initially, I purchased 3600 to remove ads and pay for the domain for a year. A day later, I purchased a further 1000 to pay to remove forumotion links and copyright for a year. (I can provide a paypal screen shot in PM if necessary.)

The summary only shows that I have used 3600 credits. It is showing my current credits balance as 0.

Ad-free and the removal of copyrights is shown as activated for a year, however, the domain name is still showing as being at forumotion.com, despite it having shown us at our own domain for a day before.

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by MrMario on December 4th 2011, 1:09 am

Hello,

Please provide domain name, Forumotion domain name before your paid domain and the PayPal transactions to a support mod, so that it can be forward to The Godfather for investigation.

Thanks

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by Hellman on December 4th 2011, 1:17 am

I pay too for domain and lose it today. what i need too get it back and i lose money from my paypal :S

before http://forum-redemption-rp.com

and now is http://forum-redemption-rp.1talk.net


Last edited by Hellman on December 4th 2011, 1:21 am; edited 1 time in total

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by MrMario on December 4th 2011, 1:20 am

Please read what I posted above. Neutral

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by Hellman on December 4th 2011, 1:23 am

@MrMario wrote:Please read what I posted above. Neutral


Who should I show it to? send to support,

so print on PayPal transactions?

and i need send email?

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by missing_mile_ghost on December 4th 2011, 1:45 am

Hellman,

I sent my private message to Sanket.

Send him the paid name of your forum, and the name of your forum now.

Also take a screen capture of your payment history, and send him this too.

I hope my explanation helps. Sorry I don't speak swedish.

    "Hellman,

    Jag skickade mitt privat meddelande till Sanket.

    Skicka honom betalade namnet på forumet, och namnet på ditt forum nu.

    Ta även en skärmdump av din betalning historia, och skicka honom här också.

    Jag hoppas att min förklaring hjälper.
    Ursäkta. Jag talar inte svenska."

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by Hellman on December 4th 2011, 2:14 am

Thanks. i understand now Wink you not need translate it too swedish thanks anyway

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by ToTyFruTTy on December 4th 2011, 2:17 am

yes there is a Dns Error in recent domain names purchased they appear that they dont exist
work now with your regular link and on Monday they will solve this issue

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by Hellman on December 4th 2011, 2:30 am

@missing_mile_ghost wrote:Hellman,

I sent my private message to Sanket.

Send him the paid name of your forum, and the name of your forum now.

Also take a screen capture of your payment history, and send him this too.

I hope my explanation helps. Sorry I don't speak swedish.

    "Hellman,

    Jag skickade mitt privat meddelande till Sanket.

    Skicka honom betalade namnet på forumet, och namnet på ditt forum nu.

    Ta även en skärmdump av din betalning historia, och skicka honom här också.

    Jag hoppas att min förklaring hjälper.
    Ursäkta. Jag talar inte svenska."

you get your domain back yet?

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by missing_mile_ghost on December 4th 2011, 2:35 am

Not to sound "complainey" or anything, but will the days we've missed be added onto our time? (For example, mine will expire on Dec 1 2012. Will that be extended to make up for the missing time?)

Hellman, No, not yet. And sorry about the translation. I didn't mean to offend.

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by Hellman on December 4th 2011, 3:36 am

its ok man Wink

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by MrMario on December 4th 2011, 5:52 am

Please only speak in English. We cannot fully say about this issue, wheather or not time will be added.

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by VNinjaV on December 4th 2011, 11:04 am

Well mine is ok now but I fixed it myself by doing this (maybe it will help you):

Go to admin/general/forum address/personalized domain name

Then type the new domain name you purchased and click yes on 'force the URL direction'.

This fixed it for me!

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by Hellman on December 4th 2011, 6:58 pm

@VNinjaV wrote:Well mine is ok now but I fixed it myself by doing this (maybe it will help you):

Go to admin/general/forum address/personalized domain name

Then type the new domain name you purchased and click yes on 'force the URL direction'.

This fixed it for me!

when i click save is say The supplied domain name is not well configured xD

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by Hellman on December 4th 2011, 6:59 pm

NVM i forgot too type www. and now is working thanks man Wink

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by missing_mile_ghost on December 4th 2011, 9:06 pm

This solution did not work for me. My forum is not recognising that I even purchased a domain, except for in the credits history. Yet it was working for over day before hand.

Thank you for your suggestion anyway.

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Pro Admin Re: My Domain Disappeared. I Bought it 2 Days Ago

Post by Base on December 4th 2011, 9:44 pm

The problem has been forwarded to The Godfather. Please wait patiently for a response. Smile

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