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HELP! My Users Can't Log-in or Register!

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Solved HELP! My Users Can't Log-in or Register!

Post by Flip on December 15th 2011, 5:50 am

I just did some experimenting to my design. Things like going from phpbb3 to phpbb2 and now back to phbb3. As well as color changes and theme change.

Well, I noticed since I did it no one had been posting. Then I just got an email from someone who is trying to register, and they didn;t recieve and email confirmation.

I then tried registering a new account myself under new name to see if it was working, and it keeps saying "user name already taken", even though its not. No matter what name I choose.

So now I think my current posters haven't been able to log back in because of this.

Please help

Thank you

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Solved Re: HELP! My Users Can't Log-in or Register!

Post by SLGray on December 15th 2011, 5:52 am

Check here:

Administration Panel>>Users & Usergroups>>Users>>Inactive Users


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Never post your email in public.


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Solved Re: HELP! My Users Can't Log-in or Register!

Post by Flip on December 15th 2011, 5:54 am

slg wrote:Check here:

Administration Panel>>Users & Usergroups>>Users>>Inactive Users

Thanks so much for replying so fast.

Ok, I'm there, and I can see her username. How do I send the confirmation link?

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Solved Re: HELP! My Users Can't Log-in or Register!

Post by SLGray on December 15th 2011, 5:55 am

Just active her account.


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Solved Re: HELP! My Users Can't Log-in or Register!

Post by Flip on December 15th 2011, 5:58 am

Thanks, yep I figured it out.

Any ideas on why its saying "username already taken", when trying to register a new account? The username isnt taken yet.

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Solved Re: HELP! My Users Can't Log-in or Register!

Post by SLGray on December 15th 2011, 6:05 am

Sometimes it does that where the account was exactly created but not actived. When this happens, the first place to look is the Inactive Users List.

Was your account in the list?


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Solved Re: HELP! My Users Can't Log-in or Register!

Post by Flip on December 15th 2011, 6:54 am

slg wrote:Sometimes it does that where the account was exactly created but not actived. When this happens, the first place to look is the Inactive Users List.

Was your account in the list?

no, what I meant was I logged out, then tried to register a new account. Just to test if it was working. And no matter what name I put for the username, it said "sorry, that name is already taken".

So I'm worried new users aren't being able to register.

Flip
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Solved Re: HELP! My Users Can't Log-in or Register!

Post by incredible_fear on December 15th 2011, 7:47 am

@Flip wrote:
slg wrote:Sometimes it does that where the account was exactly created but not actived. When this happens, the first place to look is the Inactive Users List.

Was your account in the list?

no, what I meant was I logged out, then tried to register a new account. Just to test if it was working. And no matter what name I put for the username, it said "sorry, that name is already taken".

So I'm worried new users aren't being able to register.
This maybe a reason.
Admin Panel>> General>> Security>> Security Administration >> Unauthorize subscriptions made with the most commonly used spam usernames.

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Solved Re: HELP! My Users Can't Log-in or Register!

Post by Omu on December 15th 2011, 8:30 am

Try:

ACP > Users & Groups > User options > Authorizes new registrations: YES

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Solved Re: HELP! My Users Can't Log-in or Register!

Post by Flip on December 15th 2011, 8:38 am

@incredible_fear wrote:
@Flip wrote:
slg wrote:Sometimes it does that where the account was exactly created but not actived. When this happens, the first place to look is the Inactive Users List.

Was your account in the list?

no, what I meant was I logged out, then tried to register a new account. Just to test if it was working. And no matter what name I put for the username, it said "sorry, that name is already taken".

So I'm worried new users aren't being able to register.
This maybe a reason.
Admin Panel>> General>> Security>> Security Administration >> Unauthorize subscriptions made with the most commonly used spam usernames.

That was it!

Thanks. Smile

Flip
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Solved Re: HELP! My Users Can't Log-in or Register!

Post by Sanket on December 15th 2011, 10:05 am

Topic Solved & Locked

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