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Problem due to ''Technical maintenance''

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Solved Problem due to ''Technical maintenance''

Post by DR@KE on December 22nd 2011, 7:03 am

Hi, i have a problem with my forum http://eurodance.forumstory.net who was changed to http://eurodance.forumstory.org regarding to The Godfather anouncement http://help.forumotion.com/t101799-technical-maintenance-of-some-forumotion-domain-names

My forum won't work ! Please HELP !


Last edited by DR@KE on December 23rd 2011, 9:15 am; edited 1 time in total

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Solved Re: Problem due to ''Technical maintenance''

Post by SLGray on December 22nd 2011, 9:40 am

Is the link in your profile the same forum that is in your post?


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Solved Re: Problem due to ''Technical maintenance''

Post by DR@KE on December 22nd 2011, 10:22 am

The link in my profile was wrong, i changed.
My forum is http://eurodance.forumstory.net who was changed to http://eurodance.forumstory.org wich dont work, can you help me?


Last edited by DR@KE on December 23rd 2011, 9:15 am; edited 1 time in total

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Solved Re: Problem due to ''Technical maintenance''

Post by DR@KE on December 23rd 2011, 8:14 am

HEEELP !

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Solved Re: Problem due to ''Technical maintenance''

Post by Musubi on December 23rd 2011, 8:31 am

@DR@KE wrote:The link in my profile was wrong, i changed.
My forum is http://eurodance.forumstory.org who was changed to http://eurodance.forumstory.org wich dont work, can you help me?


You said the link was changed but its the same link o.o am i missing something?
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Solved Re: Problem due to ''Technical maintenance''

Post by DR@KE on December 23rd 2011, 9:18 am

Dear Musubi, it was an error, i don't know why...
my forum is http://eurodance.forumstory.net who was changed to http://eurodance.forumstory.org



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Solved Re: Problem due to ''Technical maintenance''

Post by SLGray on December 23rd 2011, 10:00 am

Have you tried to access your forum through the utilities: http://www.forumotion.com/en/utils/


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Solved Re: Problem due to ''Technical maintenance''

Post by DR@KE on December 23rd 2011, 10:19 am

I tried now and i log in ''Utilities for eurodance.forumstory.org'' , i made a restore, but still unavailable.

The message i receive after back-up:


Check your e-mails to validate your forum


The modifications have been done.

Your forum is available at this address :
http://eurodance.forumstory.org

The founder admin's password is now identical to the tools one.


I tried :
In case of error on eurodance.forumstory.org
Direct connection to the Administration Panel

Still unavailable.

Any Help?

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Solved Re: Problem due to ''Technical maintenance''

Post by Darren1 on December 23rd 2011, 2:05 pm

Hi,

Please do NOT PM me about support, or asking for assistance, it generally doesn't work !

The issue seems like the forum was removed, it was NOT apart of the intended technical maintenance, otherwise it'd have been on the list of maintenance, and would've been corrected by now Wink
Please re-access the utilities, scroll down to 'direct access', put in your details, click 'log in'

What happens now?


I think I know what's gone wrong here, but in the worst case situation, were going to need a dev/techie Wink
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Solved Re: Problem due to ''Technical maintenance''

Post by Guest on December 23rd 2011, 2:24 pm

The domain forumstory.org doesn't even exist.

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Solved Re: Problem due to ''Technical maintenance''

Post by Darren1 on December 23rd 2011, 2:28 pm

Mathias wrote:The domain forumstory.org doesn't even exist.

However .net does, which validates the issue's connection to the maintenance, as the subdomains were changed to '.org' where possible. Wink
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Solved Re: Problem due to ''Technical maintenance''

Post by DR@KE on December 23rd 2011, 2:49 pm

As i said, all forums under forumstory.net was changed to forumstory.org
regarding to The Godfather anouncement http://help.forumotion.com/t101799-technical-maintenance-of-some-forumotion-domain-names

@Darren1
I can acces the utilities: http://www.forumotion.com/en/utils/
i go to Direct connection to the Administration Panel
I put my admin user and pass but don't work.

I believe was deleted due to .net to .org changes.

HEEEELP ! Some Admin or Tech from forumotion!

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Solved Re: Problem due to ''Technical maintenance''

Post by adryan94 on December 23rd 2011, 2:52 pm

@DR@KE wrote:As i said, all forums under forumstory.net was changed to forumstory.org
regarding to The Godfather anouncement http://help.forumotion.com/t101799-technical-maintenance-of-some-forumotion-domain-names

@Darren1
I can acces the utilities: http://www.forumotion.com/en/utils/
i go to Direct connection to the Administration Panel
I put my admin user and pass but don't work.

I believe was deleted due to .net to .org changes.

HEEEELP ! Some Admin or Tech from forumotion!


This problem i have and me !!!
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Solved Re: Problem due to ''Technical maintenance''

Post by Darren1 on December 23rd 2011, 3:00 pm

@DR@KE wrote:@Darren1
I can acces the utilities: http://www.forumotion.com/en/utils/
i go to Direct connection to the Administration Panel
I put my admin user and pass but don't work.

Please relax, I understand your concern, and will be reported once a member of our team comes online, and will be corrected once the report is read, or otherwise put in a que of things needed correcting.

Can you please tell me what error is coming up, ie, incorrect password.....?
The more infor we can get, the quicker the techies can fix it Smile
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Solved Re: Problem due to ''Technical maintenance''

Post by adryan94 on December 23rd 2011, 3:06 pm

And I ? I have this problem with my forum !
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Solved Re: Problem due to ''Technical maintenance''

Post by Darren1 on December 23rd 2011, 3:10 pm

@adryan94 wrote:And I ? I have this problem with my forum !

Give me a chance to reply to your topic please, I'm only human with other things to do Wink
=> http://help.forumotion.com/t101931-how-long-maintenance-operation
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Solved Re: Problem due to ''Technical maintenance''

Post by MrMario on December 23rd 2011, 6:11 pm

Hello,

Could you please send me a PM with your email? I might be able to see if the forum exist.
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Solved Re: Problem due to ''Technical maintenance''

Post by DR@KE on December 23rd 2011, 6:24 pm

@ MrMario : Thanx that you see my message.

@ Darren1 : i receive this message :

On FireFox

ERROR
The requested URL could not be retrieved

The following error was encountered while trying to retrieve the URL: http://eurodance.forumstory.org/

Unable to determine IP address from host name "eurodance.forumstory.org"

The DNS server returned:

Name Error: The domain name does not exist.

This means that the cache was not able to resolve the hostname presented in the URL. Check if the address is correct.


On Chrome:

ERROR: Not Found

While trying to retrieve the URL http://eurodance.forumstory.org/:

DNS resolving failed


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Solved Re: Problem due to ''Technical maintenance''

Post by DR@KE on December 26th 2011, 12:31 pm

I'm so sad .... my registered users are gone to other forums. When (if) my forum will be recovered, i will be the only one user there...

Same problem here http://help.forumotion.com/t101931-how-long-maintenance-operation#663760

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Solved Re: Problem due to ''Technical maintenance''

Post by SLGray on December 26th 2011, 6:53 pm

@DR@KE wrote:I'm so sad .... my registered users are gone to other forums. When (if) my forum will be recovered, i will be the only one user there...

Same problem here http://help.forumotion.com/t101931-how-long-maintenance-operation#663760

It loaded for me.
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Solved Re: Problem due to ''Technical maintenance''

Post by MrMario on December 26th 2011, 8:29 pm

Issue was fixed by the techs.

Topic Solved & Locked
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