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Sorry but that username has been taken - even though it has not...

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Sorry but that username has been taken - even though it has not...

Post by jayjay23 on January 2nd 2012, 11:55 pm

Help.

A member is trying to register on our new forum but when he tries to choose his username it says "sorry but that username has already been taken".

There are only 4 users signed up and none of them use the name in question.

Any ideas please?

The thing is what if there are other users getting similar messages and I don't know.

jayjay23
Forumember

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Language : english

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Re: Sorry but that username has been taken - even though it has not...

Post by kirk on January 3rd 2012, 12:06 am

check your inactive user list, It may be they never activated the account, or if you have it set for admin to activate then a admin never did yet.

Admin panel>User and Groups>>Users>Inactive user

kirk
Forumaster

Male Posts : 11037
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Re: Sorry but that username has been taken - even though it has not...

Post by Guest on January 3rd 2012, 12:06 am

Hi! Go to Administration Panel => General => Forum => Security => Security Administration => Unauthorize subscriptions made with the most commonly used spam usernames. : No. Smile

Guest
Guest


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Re: Sorry but that username has been taken - even though it has not...

Post by kirk on January 3rd 2012, 12:10 am

Could be that to, forgot about that setting..

kirk
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