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suspicious activity

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Solved suspicious activity

Post by F1 on January 6th 2012, 11:27 pm

Can someone please help me. I have signed up to a forum for like 3 months, haven't done anything wrong, and I get blocked. Why it that? Who can unban me Question

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Solved Re: suspicious activity

Post by SLGray on January 7th 2012, 12:29 am

What exactly happens when you try to log onto the forum?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: suspicious activity

Post by Nera. on January 7th 2012, 2:47 am

Hi,

What forum are you refering to? Support forum, a forum you made, some forum you joined... ?

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Solved Re: suspicious activity

Post by Codyy on January 7th 2012, 3:29 am

If it is on this support forum, what was your username?

If it is on your own forum, it is possible that you're entering the wrong username and password. You'l need to use the forum utilities to retrieve your password. (http://www.forumotion.com/en/utils/)

If it is on another forum, it is possible that the forum administrators deleted/banned your account without a proper reason, that you're knowledgeable of. This can be made for no reason at all, and at the discrete of the administrator of that forum.

Hope this helps. Smile

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Solved Re: suspicious activity

Post by F1 on January 7th 2012, 9:18 am

Basically when I try and log into the forum I joined, I get redirected to that onlineguardian thing and have to put my username in and the code that they show. But after the first time I do that, I get a random site that says 'skip ad' in the top corner. I've also asked the admins if they've banned me, and they said no. I don't get what's going on.

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Solved Re: suspicious activity

Post by SLGray on January 7th 2012, 10:28 am

Have you press the skip ad button in the top right corner?


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Solved Re: suspicious activity

Post by F1 on January 7th 2012, 10:58 am

yepp

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Solved Re: suspicious activity

Post by SLGray on January 7th 2012, 11:00 am

After pressing the button, what happens?


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Solved Re: suspicious activity

Post by F1 on January 7th 2012, 11:12 am

takes me back to the site and says log in

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Solved Re: suspicious activity

Post by Codyy on January 7th 2012, 6:44 pm

From what it sounds like, Online Guardian has blocked this website and the ads that the website you're trying to access, still has ads activated of their own kind. Could we please get a link to the forum?

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Solved Re: suspicious activity

Post by F1 on January 7th 2012, 6:54 pm


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Solved Re: suspicious activity

Post by Codyy on January 7th 2012, 7:08 pm

I was able to register an account on the website, however the registration confirmation email never came. Would you mind PMing me the username and password you're trying to use to access the forum? This is completely optional.

EDIT at 12:28 PM CST:
Hey! I used the login detail you sent me and I know exactly what's wrong! When logging in, it says this:
We have detected suspicious activity related to your email. To unlock your account, please click here and complete the form.

Click here to return to the Index
I entered the form that was required for you, and it said that it was unlocked. I'm sure this is not an instant activation. It will take around an hour to get it unlocked. If it is still not unlocked, please let the forum administrator know as he may be capable of activating your account.


Last edited by Codyy on January 7th 2012, 7:21 pm; edited 1 time in total

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Solved Re: suspicious activity

Post by Darren1 on January 7th 2012, 7:19 pm

Hi,

Do you by any chance get redirected to fill in a form?
If so, what happens when you fill it in and submit it?
Can we get a screenshot of the issue please?

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Solved Re: suspicious activity

Post by Codyy on January 7th 2012, 7:21 pm

Hey! I used the login detail you sent me and I know exactly what's wrong! When logging in, it says this:
We have detected suspicious activity related to your email. To unlock your account, please click here and complete the form.

Click here to return to the Index
I entered the form that was required for you, and it said that it was unlocked. I'm sure this is not an instant activation. It will take around an hour to get it unlocked. If it is still not unlocked, please let the forum administrator know as he may be capable of activating your account.

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Solved Re: suspicious activity

Post by F1 on January 7th 2012, 7:22 pm

OK, Thank you for your help!

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Solved Re: suspicious activity

Post by F1 on January 7th 2012, 7:23 pm

so did you log in?

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Solved Re: suspicious activity

Post by Codyy on January 7th 2012, 7:25 pm

@F1 wrote:so did you log in?
I was not able to however, I did enter the form which should unlock your account.

Just to let you know, this forum does not welcome double/triple posting. So please just edit your post if you have new information to share with us! Smile

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Solved Re: suspicious activity

Post by Darren1 on January 7th 2012, 7:27 pm

After completing that form, it should take about 30mins before you should be able to log in again, if not right away Very Happy

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Solved Re: suspicious activity

Post by F1 on January 7th 2012, 7:34 pm

I didn't spam once on that forum. I just tried logging in, but still can't log in

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Solved Re: suspicious activity

Post by Codyy on January 7th 2012, 7:39 pm

@F1 wrote:I didn't spam once on that forum. I just tried logging in, but still can't log in
Sometimes Online Guardian will deactivate an account if it has an unusual email address or has characteristics of a spammer.

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Solved Re: suspicious activity

Post by F1 on January 7th 2012, 11:12 pm

My account still hasn't been unlocked =\ what shall I do now?

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Solved Re: suspicious activity

Post by Codyy on January 7th 2012, 11:23 pm

@F1 wrote:My account still hasn't been unlocked =\ what shall I do now?
As I said earlier, contact the forum owner and he will be able to further assist you.

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Solved Re: suspicious activity

Post by Jophy on January 8th 2012, 7:50 am

@F1 wrote:OK, Thank you for your help!

@F1 wrote:so did you log in?
Please don't double/triple post.

Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the EDIT button instead.

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Solved Re: suspicious activity

Post by F1 on January 8th 2012, 11:32 am

I contacted the mods and said they didnt know what to do to help me out. =(

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Solved Re: suspicious activity

Post by Darren1 on January 8th 2012, 8:06 pm

Hi,

If your account still isn't active, can you tell us what happens/what appears on screen AFTER you log in?

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Solved Re: suspicious activity

Post by F1 on January 9th 2012, 12:03 am

After I log in. A random 'skip ad' link opens and then redirects me back to the forum and says can't log in.

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Solved Re: suspicious activity

Post by Darren1 on January 9th 2012, 12:18 am

Does it by any chance say this:

We have detected suspicious activity related to your email. To unlock your account, please click here and complete the form.

Click here to return to the Index

If so, please fill in the form and it should unlock your account.

If not,
what error is given?

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Solved Re: suspicious activity

Post by ToTheFuture on January 9th 2012, 1:47 am

@Codyy wrote:Sometimes Online Guardian will deactivate an account if it has an unusual email address or has characteristics of a spammer.
Does this count email addresses that seem like they could be jibberish but just is a really weird name? Or using common proxy IP address or proxy in general?

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Solved Re: suspicious activity

Post by Codyy on January 9th 2012, 3:47 am

@ToTheFuture wrote:
@Codyy wrote:Sometimes Online Guardian will deactivate an account if it has an unusual email address or has characteristics of a spammer.
Does this count email addresses that seem like they could be jibberish but just is a really weird name? Or using common proxy IP address or proxy in general?
Exactly like that.

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Solved Re: suspicious activity

Post by ToTheFuture on January 15th 2012, 3:01 pm

That's absolutely ridiculous and unnecessary in my case, though I understand that others may want it... There should definitely be an option.
Thanks.

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