User session lost forcing users to log back in

Several users have seen the same problem where the the user has been forced to log. I have seen the exact problem.

We have cleared the cookies and content ... yet the problem continually reoccurs.

I have "Log on automatically" checked yet I forced to reenter the user and password.

It just happened when I accessed www.silverwing600.com ... I collected all (silverwing600.com, silverwing600.forumotion.com and forumotion.com minus help ) cookies. Here is the cookies (minus contents which I do have saved):

Cookie Domain Expiration
__gads .silverwing600.com 12/20/2013 23:15
fa_silverwing600_forumotion_com_data .silverwing600.forumotion.com 12/21/2012 0:16
fa_silverwing600_forumotion_com_data .silverwing600.forumotion.com 12/21/2012 0:16

fa_www_silverwing600_com_t .www.silverwing600.com At end of session

extendedview silverwing600.forumotion.com 12/31/2019 18:00

extendedview www.silverwing600.com 12/31/2019 18:00
_csuid www.silverwing600.com 10/3/2028 22:19
invite_text www.silverwing600.com At end of session
forum_cat_display www.silverwing600.com At end of session

__utmz .forumotion.com 6/27/2012 23:50
__gads .forumotion.com 11/18/2013 18:15
__utma .forumotion.com 12/27/2013 10:50
__utmc .forumotion.com At end of session

This usually happens around the end of one month and the beginning of next month. It should stop in a couple of days. It has something to do with security of your forum.

slg wrote:This usually happens around the end of one month and the beginning of next month. It should stop in a couple of days. It has something to do with security of your forum.

Our forum allows Guest (Unauthenticated) access, so I should be able to access without login ... yet I am I being forced to re-login.

Hello,

As slg posted it will be back to normal. This just makes sure the people have rights to certain things do in fact have them. Should be solved by the 1st or 2nd.

MrMario wrote:Should be solved by the 1st or 2nd.

The problem is still occurring today.

My forum ( http://thesnarkening.forumotion.com/ ) is also experiencing the same issue today, members being logged out even though it's no longer the end/beginning of the month.

Additionally is there any way to prevent this from re-occurring every month, what "security" issue would it be and how can we change that?

Hi,

kjensen wrote:My forum ( http://thesnarkening.forumotion.com/ ) is also experiencing the same issue today, members being logged out even though it's no longer the end/beginning of the month.

Is it still occuring today?

Additionally is there any way to prevent this from re-occurring every month, what "security" issue would it be and how can we change that?

No there is not, it's a script on the server side. It is to ensure that it is actually the user and not someone else in their account.

I am able to access both forums, without a problem.

Is it still occuring today?

No, the logout thing is resolved, but I'd still like to know why it happened. The first of the month is one thing, and randomly on the 5th is another.

We're also now experiencing members "notify me of replies"/"watch this thread" preference get randomly turned on, which is also annoying.

kjensen wrote:

Is it still occuring today?

No, the logout thing is resolved, but I'd still like to know why it happened. The first of the month is one thing, and randomly on the 5th is another. We're also now experiencing members "notify me of replies"/"watch this thread" preference get randomly turned on, which is also annoying.

Please read this thread about the notifications: https://help.forumotion.com/t102877-emails-evertime-someone-replys

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________________

Fake signature removed - Nera.

So is this thread solved?