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website and domain issue

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In progress website and domain issue

Post by CRUX January 31st 2012, 6:32 am

Greetings, I need help regarding my forum. The domain expired and I used credits to renew. I thought all was good to go, but that apparently that didn't work. I cannot access my forum. I keep getting transfered to GoDaddy. When I called their customer support, they told me to contact you due to the fact that my original email and contact info had changed, and I can no longer retrieve any of that data. I have had this site now for 4 years. If I am required to pay for a domain renewal, I will, but I have to be able to access the admin to be able to renew. Please help!!

Adam Martinez
www.myjeepforum.net
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In progress Re: website and domain issue

Post by SLGray January 31st 2012, 8:03 am

It says that your domain expired on the 28th of January. When did you renew it?


website and domain issue Slgray10

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In progress Re: website and domain issue

Post by CRUX January 31st 2012, 5:37 pm

That day or the day after. As of right now, my site seems to be up and running. Not sure if the renewal process worked or what. I'll post back here if any more problems arise.
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In progress Re: website and domain issue

Post by MrMario January 31st 2012, 10:10 pm

Hello,

Looks like the domain name is renewed.
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