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Emails/Usernames in use?

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Emails/Usernames in use?

Post by dawn7246 on February 1st 2012, 5:17 am

A friend and I just opened a message board recently and are having a problem with people who are not members trying to register and they are getting a message saying that their username or email are already in use when what they are using is NOT in use.

What is causing this and is there a way to fix it?

Thanks,
Dawn

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Re: Emails/Usernames in use?

Post by Sanket on February 1st 2012, 5:23 am

Users & groups>Inactive users
Check if the username is there.


Or it could be this.
General>Forum>Security
Unauthorize subscriptions made with the most commonly used spam usernames. : No
Save
But, by choosing this option you are compromising on spam accounts being created on your forum. I highly suggest to keep this option as Yes.

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Re: Emails/Usernames in use?

Post by dawn7246 on February 1st 2012, 5:29 am

Ok, if you recommend keeping that as a yes, then how do I fix the problem. The usernames and emails are not listed in my members list AT ALL.

What do I do?

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Re: Emails/Usernames in use?

Post by Sanket on February 1st 2012, 5:31 am

Ask them to choose another username, there is no turnaround for it. You cannot change the default usernames that Forumotion considers as Spam usernames.

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Re: Emails/Usernames in use?

Post by dawn7246 on February 1st 2012, 5:35 am

ok but what about those ones where it says their email is in use?

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Re: Emails/Usernames in use?

Post by Sanket on February 1st 2012, 5:36 am

Thats the one i am talking about, it gives that error when the username is considered as a spam username.

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Re: Emails/Usernames in use?

Post by dawn7246 on February 1st 2012, 5:37 am

hmmm ok i will try and see what happens and hope that i dont get spammed hardcore LOL

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Re: Emails/Usernames in use?

Post by Sanket on February 1st 2012, 5:50 am

Sure, you can then change the option if you wish to.

Solved?

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