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Loging in problem

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In progress Loging in problem

Post by S-t-e-v-e- on February 11th 2012, 12:08 pm

i have a member who knows what she is doing if she say something it's very likey something is wrong, i have turn off all of the new security update that was added a couple weeks back becasue it was more of pain then good.

this is the email i got from her this morning:
Dear Steve

This problem keeps happening when I try to access from my notebook. It reroutes me to a page that requests entering a captcha security image, says all is ok but when I try and log in again same thing happens. If I access via my desktop (usually by clicking link in notification email) I go through without problems.

Thanks

why is she getting captcha security image every time she try to log in?

S-t-e-v-e-
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In progress Can't post.

Post by ByroninTn on February 15th 2012, 3:19 am

If I try to post to the forum I get an error message that says I need to set a profile first but when i try to set up a new profile the error message says I already have a profile set up for my email address.

What do i need to do to solve this problem? if I look at the profiles that are already set up, I don't see mine.

ByroninTn
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In progress Re: Loging in problem

Post by SLGray on February 15th 2012, 3:23 am

ByroninTn:
Please start your own topic about your issue.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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In progress Re: Loging in problem

Post by Leviosa on February 15th 2012, 12:31 pm

Hello Hello ,

I'll need a screenshot of the captcha page if possible...

But it seems to be related to our security system to prevent from spammers.

Some email addresses can be assimilated to a spammer. I suggest to your member to change the email address used to log in your forum Wink

Let me know if you still have some problems. Smile

Leviosa
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