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Activation emails not working

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Activation emails not working

Post by Angelfish on February 13th 2012, 7:05 pm

Hi, it seems that any new members wanting to join my forum are receiveing an email from the site asking them to follow the link to activate the account.

They click the link and then get the following message..

The activation key you supplied does not match any in the database.

I have now manualy activated the members with this problem & changed it to automatic activation, but is there any way to solve the initial problem?
Thanks

Angelfish
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Re: Activation emails not working

Post by Sanket on February 13th 2012, 7:09 pm

Link to your forum? Please change the setting back to original.

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Re: Activation emails not working

Post by george20 on February 13th 2012, 7:20 pm


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Re: Activation emails not working

Post by Jakeb on February 13th 2012, 7:21 pm

I created a test account and also with my site to I have also noticed some other users reports this. ScreenShot

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Re: Activation emails not working

Post by Angelfish on February 13th 2012, 10:57 pm

@Sanket wrote:Link to your forum? Please change the setting back to original.

Why? Is the problem now solved?
Thanks

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Re: Activation emails not working

Post by cassini on February 13th 2012, 11:37 pm

You can always activate non activated new members in the admin panel I have done that on a regular basis Smile
Iam not aware of this problem unless a new member has pms you after you activated their account

regards
cassini Smile

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Re: Activation emails not working

Post by Angelfish on February 14th 2012, 1:17 am

@cassini wrote:You can always activate non activated new members in the admin panel I have done that on a regular basis Smile
Iam not aware of this problem unless a new member has pms you after you activated their account

regards
cassini Smile

The new members all know me from elseware. The people wanting to join are still getting the same message & I am having to activate members myself.

What is the problem with incorrect codes being sent out?
Thanks.

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