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New user account

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Solved New user account

Post by george20 on February 13th 2012, 7:13 pm

just started today !! when i get a email saying "New user account" i normally click on the link and it activates there account , all of a sudden today I am getting this message when i click the link , "The activation key you supplied does not match any in the database." and i have to go into my admin panel to activate there account ,


http://hutchs.forumotion.com/

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Solved Re: New user account

Post by Lucia_Raregroove on February 13th 2012, 8:55 pm

Yeah, I just encountered that on another forum.
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Solved Re: New user account

Post by MrMario on February 13th 2012, 9:18 pm

Hello,

That means the account is registered and active.
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Solved Re: New user account

Post by george20 on February 13th 2012, 9:33 pm

@MrMario wrote:Hello,

That means the account is registered and active.
no it isn't you have to go in to admin panel to do it, it normally says something like "this account is now activated "

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Solved Re: New user account

Post by Lucia_Raregroove on February 13th 2012, 9:34 pm

Yep and when I tried to sign on -


It says "Incorrect username and password"

My forum is on automatic activation and it works fine however.
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Solved Re: New user account

Post by george20 on February 13th 2012, 9:53 pm

Rideem3 wrote:This is most likely a side-effect bug. This morning there was an issue with topic ID's, and I guess that activation keys may have been slightly affected. Wink

I'll go ahead an report this to a pro-admin, and see if it's a bug or not.
thankyou

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Solved Re: New user account

Post by oleander on February 14th 2012, 3:19 am

Rideem3 wrote:This is most likely a side-effect bug. This morning there was an issue with topic ID's, and I guess that activation keys may have been slightly affected. Wink

I'll go ahead an report this to a pro-admin, and see if it's a bug or not.

I am getting the same problem!
No one can register and their activation emails dont work.

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Solved Re: New user account

Post by oleander on February 14th 2012, 9:48 am

No I can not activate members manually it doesnt even show up that they have registered!

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Solved Re: New user account

Post by Shadow on February 14th 2012, 10:07 am

Hello Hello

This issue is fixed now, thank you !

You can now activate the accounts by clicking on the link you received (don't forget to clear the cache) Smile
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Solved Re: New user account

Post by mga1627 on February 14th 2012, 10:46 am

me too.

www.c-gru.com or http://c-gru.darkbb.com

no one register to my site, and email send to new user, not my email.



i can't find user or email for new user in admin cp, and can't used same user or email to new register.

Sorry, if my English is not good.
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Solved Re: New user account

Post by Shadow on February 14th 2012, 11:10 am

@mga1627 wrote:me too.

www.c-gru.com or http://c-gru.darkbb.com

no one register to my site, and email send to new user, not my email.



i can't find user or email for new user in admin cp, and can't used same user or email to new register.

Sorry, if my English is not good.

Hello,

This issue is not related to the topic (you have configured an automatic activation). Please create a new topic concerning your issue Wink

Topic Solved & Locked
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