People not Receiving Confirmation E-mail to Register (ending up as Inative Users)....
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People not Receiving Confirmation E-mail to Register (ending up as Inative Users)....
Hello,
I'm having a problem with some of my visitors not being able to complete their registration process because they do not recieve the confirmation e-mail. Instead, these people are piling up as "Inactive Users" and then I have to go in an manually activate their account. For some reason, the forumotion program does not like some e-mail addresses (i.e., bob.smith@state.co.us).
This is very problematic, as I will lose many prospective members if they have to wait for me to activiate their account manualy. I also don't want to take my time to manage this glitch.
Is this a "bug" that can be addressed or is there a setting that can be adjusted? Or do I need to find a different forum provider?
Thanks,
Jerry
I'm having a problem with some of my visitors not being able to complete their registration process because they do not recieve the confirmation e-mail. Instead, these people are piling up as "Inactive Users" and then I have to go in an manually activate their account. For some reason, the forumotion program does not like some e-mail addresses (i.e., bob.smith@state.co.us).
This is very problematic, as I will lose many prospective members if they have to wait for me to activiate their account manualy. I also don't want to take my time to manage this glitch.
Is this a "bug" that can be addressed or is there a setting that can be adjusted? Or do I need to find a different forum provider?
Thanks,
Jerry
Bravobulldog2112- New Member
- Posts : 1
Reputation : 1
Language : English
Re: People not Receiving Confirmation E-mail to Register (ending up as Inative Users)....
Your users should use emails like: mail.com or yahoo.com
Theese are most used and most safely.
Exists some emails that can't recieve all emails.
Theese are most used and most safely.
Exists some emails that can't recieve all emails.
Guest- Guest
Re: People not Receiving Confirmation E-mail to Register (ending up as Inative Users)....
Hello,
This is always going to be a problem, no matter what forum software you use. It even happens to purchases you by and not getting a confirmation email about what you bought.
This is always going to be a problem, no matter what forum software you use. It even happens to purchases you by and not getting a confirmation email about what you bought.
MrMario- Helper
- Posts : 22186
Reputation : 1839
Language : test
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