white pages in pm's and some posts

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Pro Admin white pages in pm's and some posts

Post by felicity4us2 on Wed Mar 07, 2012 4:25 pm

http://www.igdid.com/forum

For the past week, we have been having problems when we open a pm, it shows for about 10 seconds. Then, the page goes white and seems to be trying to load it. You can back up to the pm, but then, it does it again. No matter what we try, we cannot get back to the pm again.

This seems to be getting worse - and, now I am getting complaints from most members. I have had it happen also with a few posts, but mostly pm's.

Thank you for your help.
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Pro Admin Re: white pages in pm's and some posts

Post by Base on Wed Mar 07, 2012 4:52 pm

Hi, have you added any codes lately which may be causing this? Also, would you be able to provide any screenshots of this happening. When I visited your forum, it appeared to be working fine for me.

If problems persist, I will report it to a pro admin. Smile
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Pro Admin Re: white pages in pm's and some posts

Post by felicity4us2 on Wed Mar 07, 2012 5:02 pm

Okay - here is a link to one of the post that is doing it now, but always worked before at least a couple weeks ago. This is the same thing that the pm's are doing for folks. http://www.igdid.com/t5776-tutorial-on-how-to-split-topics

(our board is closed - and this forum is only open to moderators) -

The only thing that I have done recently is to pay for the storage and time - thank you
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Pro Admin Re: white pages in pm's and some posts

Post by Base on Wed Mar 07, 2012 5:04 pm

Thanks. Would you be able to provide me with a test account so that I can see this?
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Pro Admin Re: white pages in pm's and some posts

Post by mysticmirror on Wed Mar 07, 2012 5:09 pm

I'm a administrator on this forum. If you come over and register we will set you up for a test or if there is a different way could you tell us how we can set you for a test? Thanks

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Pro Admin Re: white pages in pm's and some posts

Post by Base on Wed Mar 07, 2012 5:21 pm

Okay, I will register as 'Base'

Thanks.
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Pro Admin Re: white pages in pm's and some posts

Post by felicity4us2 on Sun Mar 11, 2012 3:54 am

*bump*
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Pro Admin Re: white pages in pm's and some posts

Post by Base on Sun Mar 11, 2012 10:20 am

Hi, sorry for the delay. When I visited your forum, it happened to me too. I will report this problem to our pro admin, thanks.
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Pro Admin Re: white pages in pm's and some posts

Post by Shadow on Mon Mar 12, 2012 10:53 am

Hello Smile

Do you still have this issue ?

It seems to be fixed but if you still have some problems, please provide another example of a topic Wink
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