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Website has been reported to Microsoft for containing threats

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Website has been reported to Microsoft for containing threats

Post by tom2day on March 9th 2012, 5:55 pm

It has come to my attention that when trying to open up my forum site in IE the following warning is displayed.

This website has been reported to Microsoft for containing threats to your computer that might reveal personal or financial information
This website has been reported to contain the following threats:

Malicious software threat: This site contains links to viruses or other software programs that can reveal personal information stored or typed on your computer to malicious persons.


Obviously this is not good, any suggestions folks.
The site is albernitalk.com
As far as I know there aren't any alerts with other browsers and Google Webmaster tools shows no problems.

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Re: Website has been reported to Microsoft for containing threats

Post by MrMario on March 10th 2012, 10:24 am

Hello,

What have you recently installed on your forum? Any smiles, JavaScript or pictures?

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Re: Website has been reported to Microsoft for containing threats

Post by tom2day on March 10th 2012, 7:14 pm

Most recently some off board widgets were installed but they have been deactivated. I have done some pretty varied scanning as well as researched for other malware reports related to the site and have come up with nothing. It appears to only be through IE's Smart Screen Filter so for now I will await word back from Microsoft (48hrs?) and go on the assumption it is their error until I find out different. If you could recommend any other checks I could do that would be appreciated. Thanks!

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Re: Website has been reported to Microsoft for containing threats

Post by BryanR on March 10th 2012, 7:33 pm

Hello, which version of Internet Explorer do you use, the obvious problems I will point out so try fixing the following. Try disabling or deleting Internet's Smart Screen Filter as it might be causing the problem. In some occasions it might be a certificate error caused by the server's use in the certificate or a problem with the certificate itself. I left Microsoft Internet Explorer and moved on to other browsers provided by Google, Apple & Mozilla. They have many abilities and in my opinion have better qualities and functions then Microsoft Internet Explorer.

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Re: Website has been reported to Microsoft for containing threats

Post by tom2day on March 10th 2012, 7:39 pm

No I don't use IE either, I was made aware by a forum member and then checked with IE8. My big concern is members and potential members getting the impression the site is not safe by using IE, and of course to ensure that the site is safe.

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Re: Website has been reported to Microsoft for containing threats

Post by MrMario on March 10th 2012, 8:03 pm

Could be a post that a user posted with a ban image link.

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Re: Website has been reported to Microsoft for containing threats

Post by tom2day on March 10th 2012, 8:35 pm

I'll check into that and keep digging around until I hear back from MS. If we could keep this thread open for another 48 hrs it would be appreciated.

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Re: Website has been reported to Microsoft for containing threats

Post by MrMario on March 11th 2012, 7:17 am

We can keep it open till its solved or till no reply within 14 days.

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Re: Website has been reported to Microsoft for containing threats

Post by kirk on March 13th 2012, 6:42 pm

I's most likely a corrupt gif image, it sounds like the very same thing that totally killed my computer a couple months ago, and seems the whole thing was caused by a corrupt gif image.

And yes it only happens on IE, however it is a very nasty virus that IE members can get if they was to allow it in, I will have to see if i can track down the old post that a couple members had the same problem with, But because it was a few months ago it may be hard to find?

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Re: Website has been reported to Microsoft for containing threats

Post by tom2day on March 13th 2012, 6:55 pm

OK kirk if you can find the post that would be great. Thanks LLOP Very Happy

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Re: Website has been reported to Microsoft for containing threats

Post by kirk on March 13th 2012, 7:37 pm

Here is one thread, i dint get to read everything in there yet, and still am trying to find another thread that was posted a week or so before this one was.

http://help.forumotion.com/t103237-need-help-locating-this-file-microsoft-is-reporting-my-site-as-unsafe-updated-there-is-a-virus?highlight=reported+to+Microsoft

oh here it is.
http://help.forumotion.com/t103243-trojanjs-redirectore
Read through both of these threads and see if there is anything that helps you in there.
I did have a few things posted my self as well ,you have to remember the whole message it not even a real Microsoft message that is coming up.. it's fake and is a virus, however only happens on IE

http://help.forumotion.com/t103243-trojanjs-redirectore

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Re: Website has been reported to Microsoft for containing threats

Post by tom2day on March 13th 2012, 10:21 pm

OK I will read through. Thanks for taking the time its appreciated.

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Re: Website has been reported to Microsoft for containing threats

Post by tom2day on March 20th 2012, 9:22 pm

Well after going through everything with a "fine tooth comb" and awaiting word from MS to no avail the word got out despite the false report. In short it has all but killed an up and coming community forum. My advice to new forum owners would be to discourage members from using IE right from the get go. Luckily my investment has been minimal but more support in this matter would have been helpful especially time wise. I do appreciate the support I did receive although not as expedient as one could hope being that I am a paying client (customer) Perhaps Forumotion could review the help guidelines for situations like this. In any event stuff happens and I would be willing to help anyone with a similar experience.

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Re: Website has been reported to Microsoft for containing threats

Post by tom2day on March 20th 2012, 9:36 pm

Also as a side note when describing a forum problem one might avoid terms such as virus or malware do to the fact it comes up in Google searches in association with your forum hence the need for PM help or a closed help forum area

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Re: Website has been reported to Microsoft for containing threats

Post by SLGray on March 20th 2012, 10:20 pm

Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!

Did the warning go away?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Re: Website has been reported to Microsoft for containing threats

Post by tom2day on March 20th 2012, 10:28 pm

Yes. It was inappropriately flagged and MS knows it. I have spent money having it scanned and had a friend with Google look into it. Not a life changing experience but definitely learned a lot about dealing with this type of issue. Sorry for the double post.


Last edited by tom2day on March 20th 2012, 10:30 pm; edited 1 time in total (Reason for editing : double post)

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