The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Domain name issue customdomain.com works but www.customdomain.com = forummotion search for www.customdomain.com

View previous topic View next topic Go down

Domain name issue customdomain.com works but www.customdomain.com = forummotion search for www.customdomain.com

Post by mjl09 on March 15th 2012, 9:14 pm

The forum http://teamatr.forumactif.com/ originally had the custom domain name www.agencetoutrisques.com purchased through forum motion. The domain expired and no help could be got through forum motion to renew the domain. As a result the domain was aquired outside of forum motion through godaddy auctions when it came up.

The settings have been made to redirect agencetoutrisques.com to the forum address teamatr.forumactif.com at godaddy.

When http://agencetoutrisques.com is the address gone to it directs to http://teamatr.forumactif.com/ fine

However when http://www.agencetoutrisques.com is the address used the result is a forum motion search page


Can someone please fix this ?






Last edited by mjl09 on March 15th 2012, 9:15 pm; edited 1 time in total (Reason for editing : language tidy up)

mjl09
New Member

Posts : 9
Reputation : 0
Language : English

Back to top Go down

Re: Domain name issue customdomain.com works but www.customdomain.com = forummotion search for www.customdomain.com

Post by Leviosa on March 16th 2012, 12:27 pm

Hello !

You said that you have purchased this domain name with GoDaddy after its expiry ?


No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15587
Reputation : 1589
Language : French, English

http://help.forumotion.com

Back to top Go down

Re: Domain name issue customdomain.com works but www.customdomain.com = forummotion search for www.customdomain.com

Post by mjl09 on March 16th 2012, 12:36 pm

The registration of the domain initally expired around june 2011. Within 1 to 2 months it was listed on the godaddy auctions http://auctions.godaddy.com where i won it at auction on 30/7/2011

Attempts to get help to reclaim the domain through forum motion at the time were not met with any help
http://help.forumotion.com/t92268-domain-name-expired-no-access-to-founder-account

In order to keep the domain name - winning the auction was the only choice available.



Last edited by mjl09 on March 16th 2012, 12:47 pm; edited 2 times in total (Reason for editing : More detailed info)

mjl09
New Member

Posts : 9
Reputation : 0
Language : English

Back to top Go down

Re: Domain name issue customdomain.com works but www.customdomain.com = forummotion search for www.customdomain.com

Post by Leviosa on March 16th 2012, 4:15 pm

OK thank you Very Happy

But now it's became an external domain name. As Forumotion doesn't have hand on it anymore, we can't manage your CNAME, you're the one who can do that.

Are you sure to have well configured your CNAME ?

Take a look at this : http://help.forumotion.com/t7021-redirect-an-extern-domain-name-that-you-own-to-your-board


No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15587
Reputation : 1589
Language : French, English

http://help.forumotion.com

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum