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Members Can't Change their account passwords.

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Solved Members Can't Change their account passwords.

Post by xsdenied on March 16th 2012, 6:57 pm

Members on my forums can't seem to be able to change their passwords. One of my forums members posted this:
Hi. I try to change my password. It seems that i can't do it Smile

There are only two fields:

New password : *
You only need to supply a password if you want to change it

Confirm password : *
You only need to confirm your password if you changed it above

If i write the new passord in these two fields, i get the mesasge "The current password you supplied does not match the one stored in the database." Should't there be also a field for the old password?

I tried to change the password on my dummy testing account and faced the same issue.

Forums address is destinycrew.org

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Solved Re: Members Can't Change their account passwords.

Post by SLGray on March 16th 2012, 8:04 pm

These boxes should appear on the change password page -
Current password :
New password :
Confirm password :


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Solved Re: Members Can't Change their account passwords.

Post by xsdenied on March 16th 2012, 10:40 pm

Nope ... Members and Admins ... both can't see the current password box ... any idea why?

I know why admins can't .... I remember seeing an option in the admin menu some place ... but this member isn't an admin ... a mod though but not an admin

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Solved Re: Members Can't Change their account passwords.

Post by xsdenied on March 18th 2012, 6:12 pm

Reminder poke.

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Solved Re: Members Can't Change their account passwords.

Post by SLGray on March 18th 2012, 9:28 pm

Have you added any codes or modified anything right before this occurred?


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Solved Re: Members Can't Change their account passwords.

Post by xsdenied on March 18th 2012, 10:12 pm

Nope. The only code I've added (way in the past) was FB Connect and stat counter.

No other code has been added or meddled with.

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Solved Re: Members Can't Change their account passwords.

Post by xsdenied on March 25th 2012, 8:59 am

Bump

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Solved Re: Members Can't Change their account passwords.

Post by Nera. on March 25th 2012, 9:24 am

Hi,

You did not edit your profile_add_body template?
I don't remeber any panel option for users passwords mwii

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Solved Re: Members Can't Change their account passwords.

Post by xsdenied on March 25th 2012, 9:34 am

Just checked it, the only thing that has been added in that template is the fb connect code.

To be specific
Code:
<!-- BEGIN switch_fb_connect -->
<div id="fb-root"></div>
<script type="text/javascript">
//<![CDATA[
FB.init({
   appId: '{switch_preferences_menu.switch_fb_connect.FACEBOOK_APP_ID}',
   status: true,
   cookie: true,
   xfbml: true,
   oauth: true
});
//]]>
</script>
<!-- END switch_fb_connect -->

This was added.

xsdenied
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Solved Re: Members Can't Change their account passwords.

Post by Nera. on March 25th 2012, 9:42 am

Simply reset the template on the red cross and see is the problem fixed. If that was not the problem you can always put it back.

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Solved Re: Members Can't Change their account passwords.

Post by xsdenied on March 25th 2012, 10:56 am

Ok I don't exactly know how, but that seemed to fix it.

1. I clicked the red x (delete it)
2. The problem was fixed.
3. I opened the template again to add the fb connect code, but that was already present in it.

So to be honest, I don't know how but it got fixed.

Thanks!

xsdenied
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Solved Re: Members Can't Change their account passwords.

Post by Nera. on March 25th 2012, 11:00 am

You must have deleted something that was important by accident.

Welcome.

Topic Solved & Locked

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