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Please help -credits

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Solved Please help -credits

Post by theinnocentgamers on March 17th 2012, 11:39 pm

Hello i forgot my old username and password so i had to make a new account

I currently have the domain

www.theinnocentgamers.forumotion.co.uk

and i bought 2000 credits so i could get a .com domain

i filled in the form only once and it said now orocessing your account (i dont know the exact words :L)

But i go back later and it says this:



Is there anyway to get the 400 credits back i should have as i was planning on getting some copywright for 3 months and spend the last 100 credits on removing ads for a month


Please help

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Solved Re: Please help -credits

Post by Base on March 17th 2012, 11:41 pm

Hi, that appears to be a technical problem. I will report it to a pro admin to help you. Smile
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Solved Re: Please help -credits

Post by theinnocentgamers on March 17th 2012, 11:43 pm

Base does that mean i will be able to get a refund?

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Solved Re: Please help -credits

Post by Base on March 17th 2012, 11:44 pm

Hi, you will most likely get your credits back. Please can you PM me a screenshot of the PayPal confirmation for the purchase of the credits or the Allopass code and date of purchase? Thanks.
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Solved Re: Please help -credits

Post by theinnocentgamers on March 17th 2012, 11:46 pm

Base wrote:Hi, you will most likely get your credits back. Please can you PM me a screenshot of the PayPal confirmation for the purchase of the credits or the Allopass code and date of purchase? Thanks.

I cannot as it was my dads paypal and i am now at home with my mum :/ is it necassary to provide this proof?

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Solved Re: Please help -credits

Post by Base on March 17th 2012, 11:48 pm

Yes it's necessary to provide as proof I'm afraid. You can provide the proof when you get the opportunity to, I'll leave this topic open for your reply. Smile
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Solved Re: Please help -credits

Post by theinnocentgamers on March 17th 2012, 11:50 pm

Base wrote:Yes it's necessary to provide as proof I'm afraid. You can provide the proof when you get the opportunity to, I'll leave this topic open for your reply. Smile

Ok i have sent him a text :/

hopefuly he will get back to me tommorrow

so all i need is screen shots of the transaction and post them on here?

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Solved Re: Please help -credits

Post by Base on March 17th 2012, 11:53 pm

Okay, no problem mate. And yes, I will need the screenshots of the transactions sent over by private message. Please don't post them in this topic, thanks. Once you've done that, I will be able to report it.
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Solved Re: Please help -credits

Post by Shadow on March 19th 2012, 11:17 am

Hello Hello

Your missing credits have been refunded cheers

Thank you


No help without your forum url
No support via private message


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