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Problem on changing new password

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Problem on changing new password

Post by tattoo4 on March 19th 2012, 12:04 pm

a member report that he can't change his password. so i tried it with another account and here is the result. Pls. help me.

here is the picture.

i notice their is no "MODIFY" button.


after changing pass and save it.
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Re: Problem on changing new password

Post by Sanket on March 19th 2012, 12:47 pm

Ask the user to try this same process on another browser than Chrome, it shall work.
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Re: Problem on changing new password

Post by tattoo4 on March 19th 2012, 2:44 pm

i tried it myself using other account and it has the same error. the "Modify" button is missing. i also check here in forumation and there is a "Modify" button.

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Re: Problem on changing new password

Post by Sanket on March 19th 2012, 2:55 pm

I don't really understand, who is facing the problem. You or the user?
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Re: Problem on changing new password

Post by tattoo4 on March 19th 2012, 3:05 pm

the member has the same prob. i created a new account and tried to change the pass and it has the same problem. i also tried in my real account which is the admin and i failed to change it.
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Re: Problem on changing new password

Post by Zerotheheroe on March 19th 2012, 3:16 pm

Just go to:

/profile?mode=sendpassword

Request a new password.
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Re: Problem on changing new password

Post by Sanket on March 19th 2012, 3:28 pm

Can you send me the account details of the test account via pm?
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Re: Problem on changing new password

Post by tattoo4 on March 19th 2012, 3:33 pm

@Zerotheheroe wrote:Just go to:

/profile?mode=sendpassword

Request a new password.
if u request new password it will give you ramdon password and if you'll gonna change it it will fail. admin, moderators and members can't change password.
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Re: Problem on changing new password

Post by Sanket on March 19th 2012, 3:51 pm

I have reported the problem, we need to wait now.
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