Registration email error "Sorry, but this e-mail address is invalid"
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Registration email error "Sorry, but this e-mail address is invalid"
First topic message reminder :
I've just kicked off a board and have started testing with a couple of people before I roll it out to the club that will be using it. The very first external test user trying to create an account on the board encountered a problem with his email address. I put in one of my spare emails just to make sure I didn't have a setup issue and it took that ok. When I go to change it, I get the same message my test user got, "Sorry, but this e-mail address is invalid".
I did a search of the forum archives and there was a thread on this from Feb 17th 2012 by aowlthd that is now locked, otherwise I would have posted to it. aowlthd posted that he couldn't get a email address ending in .NET to work.
Unfortunately where I live, the bulk of the email addresses are <name>@sasktel.net as that is the provincial telecommunications provider and the dominant player in terms of email addresses. Can you please check to see if there is a problem with .net email addresses on your spam appliance? If there is, I may have to drop this board and go to some other solution as I can't asked 80% of my club members to create new email addresses and that percentage is the people who have a <name>@sasktel.net email address.
I've just kicked off a board and have started testing with a couple of people before I roll it out to the club that will be using it. The very first external test user trying to create an account on the board encountered a problem with his email address. I put in one of my spare emails just to make sure I didn't have a setup issue and it took that ok. When I go to change it, I get the same message my test user got, "Sorry, but this e-mail address is invalid".
I did a search of the forum archives and there was a thread on this from Feb 17th 2012 by aowlthd that is now locked, otherwise I would have posted to it. aowlthd posted that he couldn't get a email address ending in .NET to work.
Unfortunately where I live, the bulk of the email addresses are <name>@sasktel.net as that is the provincial telecommunications provider and the dominant player in terms of email addresses. Can you please check to see if there is a problem with .net email addresses on your spam appliance? If there is, I may have to drop this board and go to some other solution as I can't asked 80% of my club members to create new email addresses and that percentage is the people who have a <name>@sasktel.net email address.
jamesgoodchild- New Member
- Posts : 19
Reputation : 2
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
SLGray wrote:We need to wait patiently because there are many more issues that the techs are working on. They can not just work on just one issue at a time.psyckosama wrote:Anything?
Two weeks since initial post with no resolution is 'patiently'.
Re: Registration email error "Sorry, but this e-mail address is invalid"
I too am having the same problem with having a vendor register with the forum... their email is a private domain email... right now i have him registered under another email and when i went to go change it for him it wasn't letting me... giving me the same error in this admin panel when i went to change it... having his email being what it needs for him is very important...
edit: i have another vendor on the forum that used their own domain email it worked just fine...
edit: i have another vendor on the forum that used their own domain email it worked just fine...
Bubba02STi- New Member
- Posts : 5
Reputation : 1
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hello, According to TGF, you must provide examples of e-mails that are being blocked, please provide me the details via PM. Thankspsyckosama wrote:SLGray wrote:We need to wait patiently because there are many more issues that the techs are working on. They can not just work on just one issue at a time.psyckosama wrote:Anything?
Two weeks since initial post with no resolution is 'patiently'.
Ok, are the e-mails still being blocked?Bubba02STi wrote:I too am having the same problem with having a vendor register with the forum... their email is a private domain email... right now i have him registered under another email and when i went to go change it for him it wasn't letting me... giving me the same error in this admin panel when i went to change it... having his email being what it needs for him is very important...
edit: i have another vendor on the forum that used their own domain email it worked just fine...
Jophy- ForumGuru
- Posts : 17924
Reputation : 836
Language : English
Location : Somewhere
Re: Registration email error "Sorry, but this e-mail address is invalid"
Jophy wrote:Hello, According to TGF, you must provide examples of e-mails that are being blocked, please provide me the details via PM. Thanks
Ah. Thought I sent it to the admin. I'll send it in again to make sure.
Re: Registration email error "Sorry, but this e-mail address is invalid"
Jophy wrote:
Ok, are the e-mails still being blocked?
Yes... and i just sent you a pm with the email i am having trouble with
Bubba02STi- New Member
- Posts : 5
Reputation : 1
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Ok, the details that were sent are now forwarded.
Jophy- ForumGuru
- Posts : 17924
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Language : English
Location : Somewhere
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hello,
After so many test and verifications, we found that this problem is linked to a latency problem with prismnet.com mail server that causes a failure of our emails validation function.
we change it on our side in order to avoid this problem. currently, it should be solved
After so many test and verifications, we found that this problem is linked to a latency problem with prismnet.com mail server that causes a failure of our emails validation function.
we change it on our side in order to avoid this problem. currently, it should be solved
The Godfather- Administrator
- Posts : 5104
Reputation : 831
Re: Registration email error "Sorry, but this e-mail address is invalid"
Just tried to change the email of the memver im having problems with and got the same message...
Bubba02STi- New Member
- Posts : 5
Reputation : 1
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
I have this issue with one of my potential members - do we still PM Leeloo with the details, or someone else?
Thanks
Thanks
Wednesday Toys- New Member
- Posts : 3
Reputation : 1
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Leeloo is no longer with Forumotion.
Send it to Sanket.
Send it to Sanket.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Registration email error "Sorry, but this e-mail address is invalid"
Ok, thanks, will do
Wednesday Toys- New Member
- Posts : 3
Reputation : 1
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Sanket instructed me to post my problem in the Forums, so here it is:
I've just had a member try to create an account with the email address: 'XXXXXX@scifitoys.com.au', and he reports that he can't, and that the error message "Sorry, but this e-mail address is invalid." appears.
Would you be able to take a look at this please?
My forum is at: http://wednesdaytoys.forumotion.com/
I've just had a member try to create an account with the email address: 'XXXXXX@scifitoys.com.au', and he reports that he can't, and that the error message "Sorry, but this e-mail address is invalid." appears.
Would you be able to take a look at this please?
My forum is at: http://wednesdaytoys.forumotion.com/
Wednesday Toys- New Member
- Posts : 3
Reputation : 1
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hello,Wednesday Toys wrote:Sanket instructed me to post my problem in the Forums, so here it is:
I've just had a member try to create an account with the email address: 'XXXXXX@scifitoys.com.au', and he reports that he can't, and that the error message "Sorry, but this e-mail address is invalid." appears.
Would you be able to take a look at this please?
My forum is at: http://wednesdaytoys.forumotion.com/
Hello, According to TGF, you must provide examples of e-mails that are being blocked, please provide me the details via PM. Thanks
Please provide me the details via PM.
Jophy- ForumGuru
- Posts : 17924
Reputation : 836
Language : English
Location : Somewhere
Re: Registration email error "Sorry, but this e-mail address is invalid"
Happening to me right now for an email @prodigy.net and the member is getting very frustrated.
Richsballpythons- Forumember
- Posts : 314
Reputation : 0
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Richsballpythons wrote:Happening to me right now for an email @prodigy.net and the member is getting very frustrated.
please check the MX registration on the emails on the indicated domain. they chould be valide
The Godfather- Administrator
- Posts : 5104
Reputation : 831
Re: Registration email error "Sorry, but this e-mail address is invalid"
That email is though AT&T service.
Richsballpythons- Forumember
- Posts : 314
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Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
I have encountered the same issue as the above posts. My member registration is disabled. I have done all of the suggestions to no avail.
Any chance I can get some tech help?
Thanks
Purpleskyz
Any chance I can get some tech help?
Thanks
Purpleskyz
Purpleskyz- New Member
- Posts : 3
Reputation : 1
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Ive yet to get any help from this staff, which seem to not know how to assist this. Ive Pmed a admin to no avail as well.
Richsballpythons- Forumember
- Posts : 314
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Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Thanks for the response Rich. It is very frustrating to be sure!!
You would think they would consider tech support even for a fee? As i would gladly pay for the help.
You would think they would consider tech support even for a fee? As i would gladly pay for the help.
Purpleskyz- New Member
- Posts : 3
Reputation : 1
Language : English
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hi, I've read through the whole thread but I'm still unsure if all email addresses that use a format like "admin/office/etc@mydomain.com" are blocked? Is there any way around this?
I've just had someone unable to register with such an address, getting the message: "Sorry, but this e-mail address is invalid."
I also got this message when I signed up to my forum using my business domain which uses my initials@mydomain.com: "@rockprivateoffice.com"
My forum is crossingborders.board-directory.net
Thanks.
I've just had someone unable to register with such an address, getting the message: "Sorry, but this e-mail address is invalid."
I also got this message when I signed up to my forum using my business domain which uses my initials@mydomain.com: "@rockprivateoffice.com"
My forum is crossingborders.board-directory.net
Thanks.
Re: Registration email error "Sorry, but this e-mail address is invalid"
^ Can anyone throw some light on this for me?
Re: Registration email error "Sorry, but this e-mail address is invalid"
Hello,
You should provide us the e-mails that are being blocked, then we'll send it to our main admin, please send it to me via PM.
You should provide us the e-mails that are being blocked, then we'll send it to our main admin, please send it to me via PM.
Jophy- ForumGuru
- Posts : 17924
Reputation : 836
Language : English
Location : Somewhere
Re: Registration email error "Sorry, but this e-mail address is invalid"
I am having the same issue with an @att.net address. It looks like you are asking users to PM the email addresses to the staff but I am not seeing any contact options for the staff members? Can someone open a dialog with me?
Thanks
Thanks
Ryan_RVG- New Member
- Posts : 1
Reputation : 1
Language : English
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