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Registration email error "Sorry, but this e-mail address is invalid"

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Pro Admin Registration email error "Sorry, but this e-mail address is invalid"

Post by jamesgoodchild on March 20th 2012, 6:23 pm

First topic message reminder :

I've just kicked off a board and have started testing with a couple of people before I roll it out to the club that will be using it. The very first external test user trying to create an account on the board encountered a problem with his email address. I put in one of my spare emails just to make sure I didn't have a setup issue and it took that ok. When I go to change it, I get the same message my test user got, "Sorry, but this e-mail address is invalid".

I did a search of the forum archives and there was a thread on this from Feb 17th 2012 by aowlthd that is now locked, otherwise I would have posted to it. aowlthd posted that he couldn't get a email address ending in .NET to work.

Unfortunately where I live, the bulk of the email addresses are <name>@sasktel.net as that is the provincial telecommunications provider and the dominant player in terms of email addresses. Can you please check to see if there is a problem with .net email addresses on your spam appliance? If there is, I may have to drop this board and go to some other solution as I can't asked 80% of my club members to create new email addresses and that percentage is the people who have a <name>@sasktel.net email address.

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Poly Pocket on May 21st 2012, 11:15 pm

Hello... Ι have the same problem... my forum is this: www.spearfishing-team.com

Please help us... I loose many posible members every day for this reason... scratch

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Darren1 on May 21st 2012, 11:19 pm

Hi Poly Pocket,

As said many times in this thread, please PM Leeloo (Link on right) the Email address & user name being blocked, and she will do her best to unblock it for you. Wink

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Brbljivica on May 22nd 2012, 7:05 pm

@Poly Pocket wrote:
Please help us... I loose many posible members every day for this reason... scratch


Me too!

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by mad00lini on May 22nd 2012, 8:45 pm

Leeloo wrote:
@mad00lini wrote:Problem still remains. No further inform by Leeloo.

Hello,

The techs are still working on your issue, please be patient Wink

Thanks a lot !

Thanx a lot Smile

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Jophy on May 23rd 2012, 7:58 am

@Brbljivica wrote:
@Poly Pocket wrote:
Please help us... I loose many posible members every day for this reason... scratch


Me too!
Our pro admin is on leave, please PM the e-mail address & forum link to Sanket or me so we can pass it to TheGodfather.

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by mvervoorn on May 24th 2012, 11:12 am

Hi,

I have the same issue with the forum:
yaworks.open-board.nl

Users with an email adres @yaworks.nl are not able to register anymore. Previously they were able because some of the users are using the yaworks.nl email address

Can also please also take a look at my formum and mail addresses.

Kind regards,

Maarten Vervoorn

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Jophy on May 24th 2012, 4:41 pm

Please read this:
@Jophy wrote:
Our pro admin is on leave, please PM the e-mail address & forum link to Sanket or me so we can pass it to TheGodfather.

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by mvervoorn on May 25th 2012, 8:55 am

I cannot send a PM because I just registered 2 days ago.

Kind regards,

Maarten Vervoorn

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Jophy on May 25th 2012, 8:57 am

You can put spaces between the letters of the e-mail so you can send it. Wink

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by itsupportlondon2012 on May 26th 2012, 9:20 am

Hi there, thanks for bringing this up. This was one of the common error i used to encounter. Had fun reading your response. Thanks. Glad to find your post.

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Leviosa on May 29th 2012, 9:35 am

Hello,

It should be fixed for the @hotmail.gr addresses. Can you please confirm ?

Thanks for the report, I'll check this out for the @yaworks.nl addresses Wink

Edit : I'll need an example of email address by PM please Wink

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Paper Secrets on June 5th 2012, 3:13 am

My board has been up for 3 years & I've never heard of this happening until now. I hope I haven't been losing new members all this time :/

I have someone trying to register & is getting this invalid email message. Her address is <user>@myfairpoint.net (mentioned in this thread by a different user in previous post)

Can this be fixed? Thanks!

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Leviosa on June 5th 2012, 9:54 am

@Paper Secrets wrote:My board has been up for 3 years & I've never heard of this happening until now. I hope I haven't been losing new members all this time :/

I have someone trying to register & is getting this invalid email message. Her address is <user>@myfairpoint.net (mentioned in this thread by a different user in previous post)

Can this be fixed? Thanks!

Hello,

Can you please provide the email address by PM ?

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Malty on June 7th 2012, 10:04 pm

Hi, I am getting this same issue with registration.

( itr.no ) is said to be invalid, needs to be taken off your blacklist Very Happy

Thanks,

Malty.

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Darren1 on June 7th 2012, 10:25 pm

Hi Malty,

Please refer to the main thing we've been saying in this thread Wink
Leeloo wrote:Hello,

Can you please provide the email address by PM ?

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Malty on June 8th 2012, 1:26 pm

@Darren1 wrote:Hi Malty,

Please refer to the main thing we've been saying in this thread Wink

Hey,

I only registered to this forum last night, So have not yet reached the minimum post count for private messaging.
Not quite sure how many posts I need to have made to reach the munumum post count.

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Leviosa on June 8th 2012, 2:03 pm

Hello,

2 posts, now you're able to send me a PM Smile

Thank you


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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by dbowden on July 18th 2012, 3:13 pm

We're having a similar problem as those listed above with a new forum.

The potential user's email domain is @ameritech.net.

Can you help?

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Leviosa on July 18th 2012, 4:44 pm

Hello,

Can you please provide the whole email address by PM ?


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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by dbowden on July 18th 2012, 7:23 pm

Replying to get 2 posts so I can PM.

PM is on its way.

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by JadeMehBoi on July 19th 2012, 3:48 am

I've had this problem before. Leelo said it's about the anti-spam system. Email's from websites like for example: email@example.com. It may be mistaken for a spam email.

The proper way to deal with this is to use a Gmail/HotMail/Yahoo/Aol email account.

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Leviosa on July 19th 2012, 9:29 am

@dbowden wrote:We're having a similar problem as those listed above with a new forum.

The potential user's email domain is @ameritech.net.

Can you help?

Hello,

It should be solved for this kind of email addresses Wink

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Quae on July 28th 2012, 9:23 pm

Hello, I registered just to report this same issue. We've tried disabling the spam thing to no avail.

The member with the registration problem is @sonic.net.

I'll send the pm when I hit my post count.

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Quae on July 28th 2012, 9:24 pm

Sorry for the spam, getting my second post so I can PM Leelo the full e-mail address.

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by SLGray on July 28th 2012, 9:27 pm

@Quae wrote:Hello, I registered just to report this same issue. We've tried disabling the spam thing to no avail.

The member with the registration problem is @sonic.net.

I'll send the pm when I hit my post count.

@Quae wrote:Sorry for the spam, getting my second post so I can PM Leelo the full e-mail address.

Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!

There are many other places you could have posted.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by q3CandyGirl on August 2nd 2012, 7:17 am

I am having a similair problem now on my forum : http://royalbadass.fforum.biz/

My friends who are trying to register are getting " Sorry, this email adress has already been taken" errors, i even tried regsitering with a new made email adress just to test if it would work.. it didnt.

Also often i experience username problems (username is taken) when nobody has the username..

Please help Sad

About emails that are used, they are all hotmails/gmails, nothing just seems to work anymore :s

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Leviosa on August 2nd 2012, 10:22 am

Hello,

Can you please provide a screenshot of the error message they get when trying to register ?

Thanks !


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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by poodleantics on August 8th 2012, 7:24 am

I also have the same issue and it seems to relate to either admin@ or info@ on to separate forums. Is there a global lockout on these names?

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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by Leviosa on August 8th 2012, 9:18 am

Hello,

can you please provide the email addresses by PM ?


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Pro Admin Re: Registration email error "Sorry, but this e-mail address is invalid"

Post by nagelk on August 10th 2012, 9:16 am

hi there, my friend is having trouble with his account, and he is the administator. we run a small car forum at http://darngangsters.friendhood.net/.

the person having trouble is username CrestaDrifter. His email is email removed
maybe if you could send him a re activate password? or something, contact him or something please. because he is the admin we cant do anything to the site and we want to pay for the domain name.

thank you

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