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Sign up freezes

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In progress Sign up freezes

Post by saxblow on March 22nd 2012, 5:47 pm

I filled out the form, and am stuck on the password checking page. I've tried it multiple times, left it going for an hour, and nothing ever works I'm on a Mac. Does that matter?

This is the page: http://www.forumotion.com/en/create-forum/make-free-message-board-validation.htm

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In progress Re: Sign up freezes

Post by Jophy on March 23rd 2012, 2:00 pm

Hello,

What browser are you using? Have you tried clearing cache?:
http://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

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In progress Re: Sign up freezes

Post by saxblow on March 23rd 2012, 8:28 pm

I have tried using all three browser I have: Safari, Firefox, and Chrome. I have deleted all my cookies and cache in each case. It still freezes on the password check page.

I am running OSX 10.7.2 on a MacBook pro with 8 gigs of memory. It's not my computer, unless you don't support Macs.

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In progress Re: Sign up freezes

Post by Mio-chan on March 23rd 2012, 11:46 pm

@saxblow wrote:I have tried using all three browser I have: Safari, Firefox, and Chrome. I have deleted all my cookies and cache in each case. It still freezes on the password check page.

I am running OSX 10.7.2 on a MacBook pro with 8 gigs of memory. It's not my computer, unless you don't support Macs.

Forumotion is platform neutral seeing as it's a web page and not an application. I'm on Linux (using Firefox) and have no issues.

Hey saxblow, would you please explain it a bit better? Does the web browser become unresponsive, or simply not load?


If it is the web browser becoming unresponsive,

Please start a browser such as Firefox via the Terminal (Go to Applilications -> Utilites -> Terminal). Once Terminal is launched, type "firefox" and press enter. This should launch firefox and the logs will be outputted to the terminal.

When it freezes, copy/paste the output here. Make sure to put them in spoiler tags. They may be long.

- Hope this helps.

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In progress It's the page, not the browser

Post by saxblow on March 26th 2012, 5:57 pm

My browser is not freezing, your load or "checking" freezes. I can click the "go" button again, and it'll start over. It just stops as soon as it starts. The progress bar gets one pixel in and nothing more.

I have already pasted the link to the page that stops loading above. It does not appear to be anything on the client side. I have done all of the things you've asked me to do and nothing changes.



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In progress Re: Sign up freezes

Post by Darren1 on March 26th 2012, 6:11 pm

Hi,

So it's stopping during the creation of a forum? mwii

I've just created a new forum myself without issue ...

Have you by any chance tried using another device, for example your mobile, or a local library?

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In progress Re: Sign up freezes

Post by saxblow on March 26th 2012, 6:14 pm

Yes, let's use another device, why support a Macbook Pro? After all, there aren't many of those.

OK, I give up. Have a nice life.

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In progress Re: Sign up freezes

Post by Darren1 on March 26th 2012, 6:18 pm

ForuMotion does support all Operating System platforms, I am simply trying to establish if it is unique to your location or not, as so when the issue is passed up to a member of our Pro-team, she can give as much information as possible, or if she can fix it herself.

I am sorry to hear that we are not satisfactory for you TT

I hope you enjoy your day Smile

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In progress Re: Sign up freezes

Post by rapide on April 6th 2012, 2:19 am

try to clear the cache and History (offline files).That might solve the problem.


Links Removed, member banned.

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