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Security code box

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In progress Security code box

Post by mikew on March 24th 2012, 2:15 pm

Hi there have just been contacted by one of my members they say they are getting a suspicious activity notice when they try to log in and then a security box to enter the shown letters in,i dont see this can be a forum problem it seams like a problem at there end am i right.

thanks mike

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In progress Re: Security code box

Post by Mike on March 24th 2012, 2:17 pm

I think if they enter the wrong password enough times it may be wrong. Your forum may also be registered at stopforumspam.com and they might be on the list.

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In progress Re: Security code box

Post by mikew on March 24th 2012, 2:24 pm

Drogba921 wrote:I think if they enter the wrong password enough times it may be wrong. Your forum may also be registered at stopforumspam.com and they might be on the list.

Sorry but are you saying in certain circumstances we will have a security code box as i have never seen it,dont think he will be on a spam watch as he has been a member for 5 months now and a genuine contributor.

mike

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In progress Re: Security code box

Post by Mike on March 24th 2012, 2:44 pm

Even though he's a member it still happens. I've had this happen to me on forums before such as WebArtz. Any suspicious activity could lock up an account.

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In progress Re: Security code box

Post by SLGray on March 25th 2012, 12:15 am

A recent security update could cause this: http://help.forumotion.com/t100504-new-option-to-complement-the-anti-spam-system-on-forumotion-forums

On addintion of that, another active safety system works continuously in the background and analysis in real time connections and actions of your forum members and intervenes if a suspicious action is detected.


When your topic has been solved, ensure you mark the topic solved.
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