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Email Notifications Contain Non-Working Links

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Email Notifications Contain Non-Working Links

Post by Calimori on March 28th 2012, 7:04 pm

First post on here so please forgive me.

The links sent out in emails from the forum are missing www. before our custom domain name nomadsvw.co.uk. If you click on them they take you to the forum but miss out the following part of the URL that takes them to the correct page.
I now realise that means no-one can activate new membership or reset their password.
Example:
This one is how is it currently sending out email links that don't work: http://nomadsvw.co.uk/t3740p15-ace-cafe-with-clubgti
This one would work:
http://www.nomadsvw.co.uk/t3740p15-ace-cafe-with-clubgti




The forum is: nomads.eurodiscussion.net
Personalized domain name is: nomadsvw.co.uk

The DNS for nomadsvw.co.uk has a CNAME for www.nomadsvw.co.uk to nomads.eurodiscussion.net.

What have I missed? Embarassed

Calimori
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Re: Email Notifications Contain Non-Working Links

Post by Alex_Eror on March 30th 2012, 5:31 pm

Uhh.. try looking up ways to fix it. If not, then PM a staff.

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Re: Email Notifications Contain Non-Working Links

Post by Darren1 on March 30th 2012, 5:47 pm

Hi,

I don't know why they wouldn't be working without the www. What the fuck ?!?

What method are you using to open the links?
Right click & open new tab/window, or copy & pasting.

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Re: Email Notifications Contain Non-Working Links

Post by Calimori on March 30th 2012, 9:13 pm

I have tested this error in Firefox and Safari, the problem occurs if I:
* Click on the links in the emails
* Click on the links demonstrated in my first post
* Copying and pasting
* Right click and open

The default DNS look up finds the correct host but truncates the URL.

Calimori
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Re: Email Notifications Contain Non-Working Links

Post by Calimori on March 30th 2012, 9:16 pm

@Alex_Eror wrote:Uhh.. try looking up ways to fix it. If not, then PM a staff.
I searched and read a lot of issues that 'might' have been connected, trying them out and checking my setup before constructing what I felt was a sensible support post on what appears to be a support forum.

Calimori
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Re: Email Notifications Contain Non-Working Links

Post by SLGray on March 30th 2012, 9:32 pm

Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!




When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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