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Can anyone in forumotion reset my admin password?

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In progress Can anyone in forumotion reset my admin password?

Post by budgie on April 2nd 2012, 12:34 am

Hi guys,

I am the admin of http://budgiescage.forumotion.co.uk, and have forgotten my password. Rolling Eyes

Can you send a password reset for the user "budgie" (the admin) to the registered email address?

I can verify my ID if required...


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In progress Re: Can anyone in forumotion reset my admin password?

Post by budgie on April 2nd 2012, 12:43 am

@budgie wrote:Hi guys,

I am the admin of http://budgiescage.forumotion.co.uk, and have forgotten my password. Rolling Eyes

Can you send a password reset for the user "budgie" (the admin) to the registered email address?

I can verify my ID if required...


Also, I would have PM'd Leeloo or another mod but as this is my first post PMs are disabled..........

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In progress Re: Can anyone in forumotion reset my admin password?

Post by Lee Tamotsu on April 2nd 2012, 1:19 am

I believe this is a matter that needs to be settled via a PM from one of the staff members, like Sanket.

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In progress Re: Can anyone in forumotion reset my admin password?

Post by budgie on April 2nd 2012, 1:24 am

@Lee Tamotsu wrote:I believe this is a matter that needs to be settled via a PM from one of the staff members, like Sanket.

Hi, I saw that in the FAQ but I can't PM anyone.... I don't know if I need to reach a minimum post count or something ... or whether it's disabled full stop.

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In progress Re: Can anyone in forumotion reset my admin password?

Post by Jophy on April 2nd 2012, 3:44 am

@budgie wrote:Hi guys,

I am the admin of http://budgiescage.forumotion.co.uk, and have forgotten my password. Rolling Eyes

Can you send a password reset for the user "budgie" (the admin) to the registered email address?

I can verify my ID if required...


@budgie wrote:
@budgie wrote:Hi guys,

I am the admin of http://budgiescage.forumotion.co.uk, and have forgotten my password. Rolling Eyes

Can you send a password reset for the user "budgie" (the admin) to the registered email address?

I can verify my ID if required...


Also, I would have PM'd Leeloo or another mod but as this is my first post PMs are disabled..........
Please don't double/triple post.

Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the EDIT button instead.

Hello,

Please read this guideline for lost passwords:
http://help.forumotion.com/t93821-lost-founder-s-password

You only need 2 posts to send PM's, you can now send Wink

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In progress Re: Can anyone in forumotion reset my admin password?

Post by David Gould (Just Group) on April 2nd 2012, 4:13 pm

hello im the owner/ Admin of http://justgroups.bigforumpro.com/
and for some reason it wont let me change my password as either its been changed and i have been locked out or i have just forgot the password i used. but either way i get this answer when i request a password reset.
i enter
Send me a new password


Items marked with a * are required.

Username: * this is where i enter David Gould (Just Group)

E-mail address: * this is where i enter emailjustgroup@gmail.com

yet i get this reply
Information

The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security


how am i supposed to get my password and log in so i can change that function to allow instead of disallow

please help me contact me via my email as thats the only way u will know its me Smile

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In progress Re: Can anyone in forumotion reset my admin password?

Post by Base on April 2nd 2012, 4:50 pm

David, please see this topic for further help: http://help.forumotion.com/t93821-lost-founder-s-password

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In progress Re: Can anyone in forumotion reset my admin password?

Post by David Gould (Just Group) on April 2nd 2012, 4:57 pm

@Base wrote:David, please see this topic for further help: http://help.forumotion.com/t93821-lost-founder-s-password

i have done exactly what that says am now over 2 posts and i have tried to pm jophy but i get this message when i press send

ERROR

The requested URL could not be retrieved

While trying to retrieve the URL: http://help.forumotion.com/privmsg

The following error was encountered:

Zero Sized Reply
Squid did not receive any data for this request.
Generated Mon, 02 Apr 2012 14:35:34 GMT by pcl-iwfcache03.plus.net (squid)

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In progress Re: Can anyone in forumotion reset my admin password?

Post by Darren1 on April 2nd 2012, 4:59 pm

Hi,

Simply re-trying sending the message to Joph again, Squid error's are usually temprary Smile

Squid better not be coming back, I hate that little bugger....


Last edited by Darren1 on April 2nd 2012, 5:05 pm; edited 1 time in total

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In progress Re: Can anyone in forumotion reset my admin password?

Post by Base on April 2nd 2012, 5:00 pm

^ I don't have access to the password reset tools. Please try resending it to another staff member mentioned in the topic. Smile

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In progress Re: Can anyone in forumotion reset my admin password?

Post by David Gould (Just Group) on April 2nd 2012, 5:04 pm

do you recon jophy will read this post as soon as he comes on and then can reset it or pm me so i can pm back as its confusing me so much at the moment about who to pm or who a pm will work to and who can access the change password tool Confused

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In progress Re: Can anyone in forumotion reset my admin password?

Post by Base on April 2nd 2012, 5:06 pm

The staff members with access to the tools are: Leeloo, Sanket and Jophy

They will read your PM as soon as they're online. Please note that you won't receive a reply instantly and that PMing more than one person will not make it any faster.

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In progress Re: Can anyone in forumotion reset my admin password?

Post by Darren1 on April 2nd 2012, 5:07 pm

If you PM anyone on the list (only PM once, the time that came up with the error doesn't count) and they will reply as soon as they come online.
The reset will be done via EMAIL, you will not get a response by PM.

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In progress Re: Can anyone in forumotion reset my admin password?

Post by David Gould (Just Group) on April 2nd 2012, 5:08 pm

@Base wrote:The staff members with access to the tools are: Leeloo, Sanket and Jophy

They will read your PM as soon as they're online. Please note that you won't receive a reply instantly and that PMing more than one person will not make it any faster.


i think i will leave them to reply to these wall posts as its very confusing and i really need to get back to my other platforms. Smile i hope my issue can get sorted as soon as the admin with those tools have the chance to Smile

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In progress Re: Can anyone in forumotion reset my admin password?

Post by David Gould (Just Group) on April 2nd 2012, 5:12 pm

@Darren1 wrote:If you PM anyone on the list (only PM once, the time that came up with the error doesn't count) and they will reply as soon as they come online.
The reset will be done via EMAIL, you will not get a response by PM.


reset by email is good Smile

i have tried sending a pm to jophy a few times to get that error message every time. im a really busy and cannot spend much more time pm admins and getting error messages :/

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In progress Re: Can anyone in forumotion reset my admin password?

Post by Sanket on April 2nd 2012, 6:10 pm

Send me a PM, see if you get the same error?

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In progress Re: Can anyone in forumotion reset my admin password?

Post by David Gould (Just Group) on April 2nd 2012, 10:30 pm

@Sanket wrote:Send me a PM, see if you get the same error?

the error is not such an issue the fact that i need my password reset is the email for the group of mine should be Email Removed

p.s also pm works to you


Last edited by Sanket on April 3rd 2012, 11:11 am; edited 2 times in total (Reason for editing : just sent pm so am saying it)

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In progress Re: Can anyone in forumotion reset my admin password?

Post by Sanket on April 3rd 2012, 11:12 am

Please send me the details via PM as mentioned in the tutorial.

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In progress Re: Can anyone in forumotion reset my admin password?

Post by Jophy on April 3rd 2012, 2:32 pm

Hello budgie,

I haven't received any PM's from you that I confirm Wink Just send the PM to Sanket for him to do the reset for you. Thank you.

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