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Account Deleted?

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Account Deleted?

Post by Banazel on April 5th 2012, 3:30 pm

A member on my forum contacted me saying their account was deleted, when I haven't deleted anything. He gave me this screenshot;


I checked his account and it's active and everything, but he can't log on because of that. Anyone know what happened and how to fix it?

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Re: Account Deleted?

Post by Leviosa on April 5th 2012, 3:35 pm

Hello !

Did he try to fill the captcha code ?



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Re: Account Deleted?

Post by Banazel on April 5th 2012, 3:37 pm

I'm not sure, he didn't mention there being one. I'll tell him to try that P:

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Re: Account Deleted?

Post by Leviosa on April 5th 2012, 3:45 pm

If he still gets an error, please send me by PM his username.

Thank you Wink


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Re: Account Deleted?

Post by Kalliopi on April 12th 2012, 9:23 pm

And another one, lots of topics on this.

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Re: Account Deleted?

Post by S-t-e-v-e- on April 12th 2012, 11:31 pm

i swap the email address and fill in the code then log in.... there a bug on forumotion becasue this shouldn't happen if it happening to people you know they haven't done anything think how many more people it's effecting and they dont let you know.

all you can do an write a message tell people this could happen and please contact you.

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Re: Account Deleted?

Post by !_NICK_! on April 12th 2012, 11:58 pm

How do you get Suspicious Activity on your account?

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Re: Account Deleted?

Post by brandon_g on April 13th 2012, 12:47 am

@S-t-e-v-e- wrote:i swap the email address and fill in the code then log in.... there a bug on forumotion becasue this shouldn't happen if it happening to people you know they haven't done anything think how many more people it's effecting and they dont let you know.

all you can do an write a message tell people this could happen and please contact you.

If it's bug I'm sure forumotion is working too kill it! Bugs sneak through the holes sometimes... just be patient I'm postive this will be resolved soon. Hence no more topics about it!

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Re: Account Deleted?

Post by S-t-e-v-e- on April 13th 2012, 1:04 am

@brandon_g wrote:
@S-t-e-v-e- wrote:i swap the email address and fill in the code then log in.... there a bug on forumotion becasue this shouldn't happen if it happening to people you know they haven't done anything think how many more people it's effecting and they dont let you know.

all you can do an write a message tell people this could happen and please contact you.

If it's bug I'm sure forumotion is working too kill it! Bugs sneak through the holes sometimes... just be patient I'm postive this will be resolved soon. Hence no more topics about it!

i reported months agos

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Re: Account Deleted?

Post by Kalliopi on April 13th 2012, 7:07 am

@!_NICK_! wrote:How do you get Suspicious Activity on your account?


You don't, it's a bug.

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Re: Account Deleted?

Post by Leviosa on April 13th 2012, 10:48 am



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Re: Account Deleted?

Post by Jophy on April 21st 2012, 5:06 am

Since this problem is handled on PM, this topic will be locked, any more complaints or information about what to do when a user on your forum gets this error, please view or post on this topic:
http://help.forumotion.com/t106781-member-reporting-being-blocked-suspicious-activity-advice-please

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