Sign up freezes
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Sign up freezes
I filled out the form, and am stuck on the password checking page. I've tried it multiple times, left it going for an hour, and nothing ever works I'm on a Mac. Does that matter?
This is the page: https://www.forumotion.com/en/create-forum/make-free-message-board-validation.htm
This is the page: https://www.forumotion.com/en/create-forum/make-free-message-board-validation.htm
saxblow- New Member
- Posts : 4
Reputation : 1
Language : english
Re: Sign up freezes
Hello,
What browser are you using? Have you tried clearing cache?:
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome
What browser are you using? Have you tried clearing cache?:
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome
Jophy- ForumGuru
- Posts : 17924
Reputation : 836
Language : English
Location : Somewhere
Re: Sign up freezes
I have tried using all three browser I have: Safari, Firefox, and Chrome. I have deleted all my cookies and cache in each case. It still freezes on the password check page.
I am running OSX 10.7.2 on a MacBook pro with 8 gigs of memory. It's not my computer, unless you don't support Macs.
I am running OSX 10.7.2 on a MacBook pro with 8 gigs of memory. It's not my computer, unless you don't support Macs.
saxblow- New Member
- Posts : 4
Reputation : 1
Language : english
Re: Sign up freezes
saxblow wrote:I have tried using all three browser I have: Safari, Firefox, and Chrome. I have deleted all my cookies and cache in each case. It still freezes on the password check page.
I am running OSX 10.7.2 on a MacBook pro with 8 gigs of memory. It's not my computer, unless you don't support Macs.
Forumotion is platform neutral seeing as it's a web page and not an application. I'm on Linux (using Firefox) and have no issues.
Hey saxblow, would you please explain it a bit better? Does the web browser become unresponsive, or simply not load?
If it is the web browser becoming unresponsive,
Please start a browser such as Firefox via the Terminal (Go to Applilications -> Utilites -> Terminal). Once Terminal is launched, type "firefox" and press enter. This should launch firefox and the logs will be outputted to the terminal.
When it freezes, copy/paste the output here. Make sure to put them in spoiler tags. They may be long.
- Hope this helps.
It's the page, not the browser
My browser is not freezing, your load or "checking" freezes. I can click the "go" button again, and it'll start over. It just stops as soon as it starts. The progress bar gets one pixel in and nothing more.
I have already pasted the link to the page that stops loading above. It does not appear to be anything on the client side. I have done all of the things you've asked me to do and nothing changes.
I have already pasted the link to the page that stops loading above. It does not appear to be anything on the client side. I have done all of the things you've asked me to do and nothing changes.
saxblow- New Member
- Posts : 4
Reputation : 1
Language : english
Re: Sign up freezes
Hi,
So it's stopping during the creation of a forum?
I've just created a new forum myself without issue ...
Have you by any chance tried using another device, for example your mobile, or a local library?
So it's stopping during the creation of a forum?
I've just created a new forum myself without issue ...
Have you by any chance tried using another device, for example your mobile, or a local library?
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Sign up freezes
Yes, let's use another device, why support a Macbook Pro? After all, there aren't many of those.
OK, I give up. Have a nice life.
OK, I give up. Have a nice life.
saxblow- New Member
- Posts : 4
Reputation : 1
Language : english
Re: Sign up freezes
ForuMotion does support all Operating System platforms, I am simply trying to establish if it is unique to your location or not, as so when the issue is passed up to a member of our Pro-team, she can give as much information as possible, or if she can fix it herself.
I am sorry to hear that we are not satisfactory for you
I hope you enjoy your day
I am sorry to hear that we are not satisfactory for you
I hope you enjoy your day
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Sign up freezes
try to clear the cache and History (offline files).That might solve the problem.
Links Removed, member banned.
Links Removed, member banned.
rapide- New Member
- Posts : 1
Reputation : 1
Language : English
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