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Error requested URL could not be retrieved

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Solved Error requested URL could not be retrieved

Post by Redspooks on April 10th 2012, 8:50 pm

I have had this email from one of my Moderators...

I知 still having trouble with the forum. I can reply to posts but not amend or create new. I get this message when I press send (tries to connect for ages first). I値l try rebooting the lappy to see if that makes any difference. I use Firefox so I値l try using IE to see if that works.


I don't have any problem logging in with either my user name or as Admin.... so I gave the moderator my user name and password to try and she still has same problem.

Any ideas please?

Redspooks
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Solved Re: Error requested URL could not be retrieved

Post by Jophy on April 11th 2012, 1:48 am

Hello,

So only the moderator experiences this problem? This might be a browser problem, can you please instruct him to clear his cache:
http://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

Did he tried other browsers too?

Jophy
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Solved Re: Error requested URL could not be retrieved

Post by Redspooks on April 11th 2012, 8:50 am

Hi

I did suggest she cleared her cookies as I thought it more of a browser problem, which I presume she has done as she remarked she is still having a problem posting a new topic.

If it is a cache problem would it still happen on both Firefox and IE? (Ignore that question if it's a stupid one) LOL

I will definitely pass over your reply to her or get her to join this support form so she can read your reply.


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Solved Re: Error requested URL could not be retrieved

Post by Redspooks on April 11th 2012, 5:29 pm

Not sure what she has done, but everything is working now. So thanks.

Solved

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Solved Re: Error requested URL could not be retrieved

Post by Jophy on April 12th 2012, 2:59 am

Since this thread appears to be solved, I will mark this thread as Solved and move it now.

Note: You can also help the staff member's work by EDITING your topic and marking it as Solved.

Jophy
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