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Utils help.

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Utils help.

Post by Gooberman on April 13th 2012, 2:33 am

When ever I try to change the password for http://www.forumotion.com/en/utils it kicks me out to the login screen.

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Re: Utils help.

Post by Gooberman on April 13th 2012, 2:34 am

Yes and it doesn't work.

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Re: Utils help.

Post by Jophy on April 13th 2012, 5:35 am

Hello,

But you can log in to the utilities using the founder account?
Have you tried clearing cache?(might be a browser problem):
http://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

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Re: Utils help.

Post by Gooberman on April 13th 2012, 7:10 am

Still doesn't work, i put the new password in and click submit and it kicks me to the login screen.

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Re: Utils help.

Post by Jophy on April 13th 2012, 7:18 am

Hello,

So let's be clear about it, so when you try to log in, there's no error that appears such:
The login and the password you specified are wrong.

It just won't log you in? Have you tried on Google Chrome or Firefox?

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Re: Utils help.

Post by Gooberman on April 13th 2012, 7:46 pm

I have tried it on both chrome and firefox (I don't use Internet Explorer)

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Re: Utils help.

Post by Jophy on April 14th 2012, 4:52 am

@Jophy wrote:Hello,

So let's be clear about it, so when you try to log in, there's no error that appears such:
The login and the password you specified are wrong.
Please answer my question above so we can diagnose the problem and find out how to fix it. Thanks!

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Re: Utils help.

Post by Gooberman on April 14th 2012, 4:54 am

I'm able to login with the original password i made, I type a new password in when i'm logged in I hit submit and it loads the login screen and i'm only able to login with the old password.

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Re: Utils help.

Post by Jophy on April 14th 2012, 5:18 am

So you're trying to change your Founder's account password via the utilities? Why don't you change it directly from your administration panel?

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Re: Utils help.

Post by Gooberman on April 16th 2012, 1:31 pm

I'm trying to change the utils password separate from the password on the forum.

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Re: Utils help.

Post by Phantom, the Skarmory on April 17th 2012, 12:06 am

Log into the Utils with the original password, then under 'New password' input the new password you want for the Utilities, and under 'New Password (Checking)' retype the new password to confirm, then hit Submit and it should have changed the utilities password.

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Re: Utils help.

Post by Jophy on April 17th 2012, 4:55 am

@Gooberman wrote:I'm trying to change the utils password separate from the password on the forum.
Hello,

Can you explain what are you trying to achieve? So you want that you have different passwords on the utilities and the admin panel? Or if not please explain more. Thank you.

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Re: Utils help.

Post by Gooberman on April 20th 2012, 11:17 am

sorry for not replying sooner job and stuff Sad

Yes i want to have 2 different passwords for the forum and utils just for security reasons i don't want them to be the same just in case someone gets my password I don't want them to be able to go on the utils and change the info which happened on another forum I was apart of

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Re: Utils help.

Post by Jophy on April 20th 2012, 12:06 pm

Hello,

I still don't know if this is possible really, however, can you try changing your founder password on the admin panel(for the forum) and see if you can log in to the tools with your original password.

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