Utils help.

When ever I try to change the password for https://www.forumotion.com/en/utils it kicks me out to the login screen.

Yes and it doesn't work.

Hello,

But you can log in to the utilities using the founder account?
Have you tried clearing cache?(might be a browser problem):
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

Still doesn't work, i put the new password in and click submit and it kicks me to the login screen.

Hello,

So let's be clear about it, so when you try to log in, there's no error that appears such:

The login and the password you specified are wrong.

It just won't log you in? Have you tried on Google Chrome or Firefox?

I have tried it on both chrome and firefox (I don't use Internet Explorer)

Jophy wrote:Hello,

So let's be clear about it, so when you try to log in, there's no error that appears such:

The login and the password you specified are wrong.

Please answer my question above so we can diagnose the problem and find out how to fix it. Thanks!

I'm able to login with the original password i made, I type a new password in when i'm logged in I hit submit and it loads the login screen and i'm only able to login with the old password.

So you're trying to change your Founder's account password via the utilities? Why don't you change it directly from your administration panel?

I'm trying to change the utils password separate from the password on the forum.

Log into the Utils with the original password, then under 'New password' input the new password you want for the Utilities, and under 'New Password (Checking)' retype the new password to confirm, then hit Submit and it should have changed the utilities password.

Gooberman wrote:I'm trying to change the utils password separate from the password on the forum.

Hello,

Can you explain what are you trying to achieve? So you want that you have different passwords on the utilities and the admin panel? Or if not please explain more. Thank you.

sorry for not replying sooner job and stuff

Yes i want to have 2 different passwords for the forum and utils just for security reasons i don't want them to be the same just in case someone gets my password I don't want them to be able to go on the utils and change the info which happened on another forum I was apart of

Hello,

I still don't know if this is possible really, however, can you try changing your founder password on the admin panel(for the forum) and see if you can log in to the tools with your original password.