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member barred, but not by me

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member barred, but not by me

Post by Flappypaddles on April 17th 2012, 12:11 am

I have a member who says he keeps getting a message saying he has been barred, but he has not been barred by me. the IP has not been barred, the username has not been barred and his email has not been barred.

do forumotion ever bar members without informing the administrators of the site?


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Re: member barred, but not by me

Post by Darren1 on April 17th 2012, 12:22 am

Hi,

What's the error he's getting?
No, forumotion does not bar, or 'ban' anyone, there's a script for preventing certain usernames from registering, or logging in though.
Admin panel >> General > Security > Unauthorize subscriptions made with the most commonly used spam usernames.

This is the setting, if you deactivate it, things may change. Smile

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Re: member barred, but not by me

Post by Flappypaddles on April 17th 2012, 12:41 am

@Darren1 wrote:Hi,

What's the error he's getting?
No, forumotion does not bar, or 'ban' anyone, there's a script for preventing certain usernames from registering, or logging in though.
Admin panel >> General > Security > Unauthorize subscriptions made with the most commonly used spam usernames.

This is the setting, if you deactivate it, things may change. Smile

thanks, I did not think that it was something that you would do, however as I knew it was not me I wanted to check

he says he gets
re-directed taken too:

onlineguardian.net/certify.php?url=inaflap.forumotion.co.uk

he also said there was a confirmation code required but it was unreadable.

I do not know what that means.

however he has been posting for some months and it only just started happening a couple of days ago and the spam username option has been on all the time.

I have found a workaround by adding a full stop to his username but am at a loss as to why it would have happened in the first place.

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Re: member barred, but not by me

Post by Darren1 on April 17th 2012, 12:52 am

No issues, that's an easy fix Very Happy

First, get him to retry the capatcha, if he's successful, thats awesome!

If not, don't worry, send our Pro-Team member, Leeloo (link on right) a link to this topic and the username that's being prevented from logging in. Please note she'll come online in aprox 6 Hours (she's in France), and may not respond for a little while, as she's quite busy on Mondays, as you'd appreciate after being out of the office for the weekend Mr. Green

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Re: member barred, but not by me

Post by Flappypaddles on April 17th 2012, 1:17 am

@Darren1 wrote:No issues, that's an easy fix Very Happy

First, get him to retry the capatcha, if he's successful, thats awesome!

If not, don't worry, send our Pro-Team member, Leeloo (link on right) a link to this topic and the username that's being prevented from logging in. Please note she'll come online in aprox 6 Hours (she's in France), and may not respond for a little while, as she's quite busy on Mondays, as you'd appreciate after being out of the office for the weekend Mr. Green

i'm off to bed now but will pass it on tomorrow
thanks for the help

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Re: member barred, but not by me

Post by Darren1 on April 17th 2012, 1:20 am

Your welcome Very Happy

I should do the same, but this couch is too comfy lol Razz

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Re: member barred, but not by me

Post by lBlacKl on April 17th 2012, 1:30 am

have you created banned member group?

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Re: member barred, but not by me

Post by kirk on April 17th 2012, 7:13 pm

@lBlacKl wrote:have you created banned member group?

It's the suspicious activities alert going off for this member.
So he has to put the capatcha code in to show he is human and will have accesses to the board again.

However if he cant read the capatcha, or it is still not allowing him in, then we will have to pass it on to leeloo like Darren has said above.

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