aol and connecting to this support forum
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aol and connecting to this support forum
First topic message reminder :
I can't connect to this forum. help.forumotion.com/forum using aol I can only get on the forum with my mobile connected to my mobile provider , I have rang aol and they say its nothing wrong with them , I can connect to all other sites and forums , anyone else got this problem or know how to help me ?
I can't connect to this forum. help.forumotion.com/forum using aol I can only get on the forum with my mobile connected to my mobile provider , I have rang aol and they say its nothing wrong with them , I can connect to all other sites and forums , anyone else got this problem or know how to help me ?
Re: aol and connecting to this support forum
Hello,
It is already explained in this topic that we probably can't do anything as it's a problem on AOL side.
I asked the users to do some checks to know where the problem is, it seems to be related to the DNS.
Please try to change them also : https://help.forumotion.com/t107997-forum-slow-and-sometimes-doesn-t-load
It is already explained in this topic that we probably can't do anything as it's a problem on AOL side.
I asked the users to do some checks to know where the problem is, it seems to be related to the DNS.
Please try to change them also : https://help.forumotion.com/t107997-forum-slow-and-sometimes-doesn-t-load
Shadow- Manager
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Language : French, English
Re: aol and connecting to this support forum
Aol have been in contact with me and got me to do a few things one of them changing me dns , but I still can't access this forum through aol , they said that they are still looking in to it and will get back to me
Re: aol and connecting to this support forum
Still no joy , really worries me if anything was to happen with my forum ,not sure if I would be able to sort it out using my phone to post on here for help
Re: aol and connecting to this support forum
I'm sorry to tell you Dave, but there's nothing else we can do, as this is coming from AOL's service and not us. All you can do is keep calling them. and asking for progress updates. Sorry.
Darren1- Helper
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Re: aol and connecting to this support forum
Thanks m8Darren1 wrote:I'm sorry to tell you Dave, but there's nothing else we can do, as this is coming from AOL's service and not us. All you can do is keep calling them. and asking for progress updates. Sorry.
Re: aol and connecting to this support forum
Leeloo wrote:Hello,
It is already explained in this topic that we probably can't do anything as it's a problem on AOL side.
I asked the users to do some checks to know where the problem is, it seems to be related to the DNS.
Please try to change them also : https://help.forumotion.com/t107997-forum-slow-and-sometimes-doesn-t-load
ah yes thanks for the link. it was helpful.
dreamboy225225- New Member
- Posts : 2
Reputation : 1
Language : English
Re: aol and connecting to this support forum
Aol say they are still trying to sort it out, its been weeks now since they started to look in to it , had a call Friday to say they where looking into it still
Domain Name Removal
Hi,
I signed up for a domain through forumotion.com but now wants to remove it and use that domain name to forward to my other web site. Is there anyone out there who can help me by showing me how to do this?
Thanks,
pandalillyapps AT yahoo DOT com
I signed up for a domain through forumotion.com but now wants to remove it and use that domain name to forward to my other web site. Is there anyone out there who can help me by showing me how to do this?
Thanks,
pandalillyapps AT yahoo DOT com
aquariumid- New Member
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Language : english
Re: aol and connecting to this support forum
Hello, Kindly please open your own topic rather than posting here which is irrelevant to your problem. Thanksaquariumid wrote:Hi,
I signed up for a domain through forumotion.com but now wants to remove it and use that domain name to forward to my other web site. Is there anyone out there who can help me by showing me how to do this?
Thanks,
pandalillyapps AT yahoo DOT com
Jophy- ForumGuru
- Posts : 17924
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Language : English
Location : Somewhere
Re: aol and connecting to this support forum
Not only can I not connect to this support forum I now can't connect to WWW.Suzukib-king.org which I believe is a forumotion based forum , wish I knew what to do aol keep telling me they are looking in to it ,
update>>>>> as things stand I can now get on this forum the first time since I started this thread dont know how long it will last Now the bad bit from this morning i cant get on this forum www.suzkib-king.org this is a forumotion forum that i go on every day ,
Wish i knew what was happening ,
this is all through AOL , i can access them through my mobile connected to my mobile provider and alway have been able to , if i connect my phone to my home wi-fi (aol) i cant
UPDATE >>>> Aol have just admitted they have a problem and are still sortting it out , I am changing internet providers over the next few days , I cant carry on like this
just had this Email from AOL:
Dear Mr
Further to our phone conversations regarding your technical issues and your complaint, I write to confirm the agreement we have reached in resolution to this matter.
Firstly please accept my apologies that we have been unable to resolve the issues for you. I understand that for this reason you wish to change provider to prevent such issues continuing.
Having discussed this with you I have agreed to waive the contract breakage fee once your account is cancelled. However please note you will need to contact either myself or customer services to have a credit applied to the account once the charge is applied.
update>>>>> as things stand I can now get on this forum the first time since I started this thread dont know how long it will last Now the bad bit from this morning i cant get on this forum www.suzkib-king.org this is a forumotion forum that i go on every day ,
Wish i knew what was happening ,
this is all through AOL , i can access them through my mobile connected to my mobile provider and alway have been able to , if i connect my phone to my home wi-fi (aol) i cant
UPDATE >>>> Aol have just admitted they have a problem and are still sortting it out , I am changing internet providers over the next few days , I cant carry on like this
just had this Email from AOL:
Dear Mr
Further to our phone conversations regarding your technical issues and your complaint, I write to confirm the agreement we have reached in resolution to this matter.
Firstly please accept my apologies that we have been unable to resolve the issues for you. I understand that for this reason you wish to change provider to prevent such issues continuing.
Having discussed this with you I have agreed to waive the contract breakage fee once your account is cancelled. However please note you will need to contact either myself or customer services to have a credit applied to the account once the charge is applied.
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