Member unable to view forum on Mac

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Solved Member unable to view forum on Mac

Post by Style93 on May 16th 2012, 11:39 pm

Hi,

I'm the admin of my forum and I have a member inform me that he can't view the forum on his Mac.
Is this a problem with his Mac or just the website format?

Thanks for the help in advance!

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Solved Re: Member unable to view forum on Mac

Post by kirk on May 17th 2012, 12:31 am

probably something with his computer settings?

whats your forum link.
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Solved Re: Member unable to view forum on Mac

Post by Style93 on May 17th 2012, 1:45 am

The forum is: fallen-mvps.forumotion.com

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Solved Re: Member unable to view forum on Mac

Post by SLGray on May 17th 2012, 4:07 am

When I visted your forum, I got this message:

Information

The page 1 does not exist.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Member unable to view forum on Mac

Post by Style93 on May 17th 2012, 4:50 am

well, our forum needs registration though, does that matter?

fallen-mvps.forumotion.com/login

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Solved Re: Member unable to view forum on Mac

Post by kirk on May 17th 2012, 5:55 am

@Style93 wrote:well, our forum needs registration though, does that matter?

fallen-mvps.forumotion.com/login

? what do you mean?
I am not sure why it's saying page one doses not exist unless you put that in the template or something?
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Solved Re: Member unable to view forum on Mac

Post by DEAncientNaga on May 19th 2012, 2:02 pm

@Style93 wrote:well, our forum needs registration though, does that matter?

fallen-mvps.forumotion.com/login
You need to make a page for guests like html home page etc. or else unlogged members can't see anything

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Solved Re: Member unable to view forum on Mac

Post by Darren1 on May 19th 2012, 2:25 pm

Hi,

It shouldn't being logged in, or not since were seeing this as guests.
I'm on windows 7 and seeing this, I'll gladly assist you Smile

Have you edited the templates?
Admin panel >> Display > Templates.
Is there any listed with this button: Delete
I'm concerned that the index page, Index_body was modified, but other pages such as index_box and overall_header and a few others can affect it as well.
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Solved Re: Member unable to view forum on Mac

Post by Ahkrir on May 19th 2012, 2:40 pm

I also get
The page 1 does not exist
.
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Solved Re: Member unable to view forum on Mac

Post by Style93 on May 19th 2012, 8:24 pm

Nope, none of them have the cross symbol. And when I use the website with "/login" at the back, it shows a login page instead of The page 1 does not exist.

I've not manually edited the template either, at least I don't think I did.

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Solved Re: Member unable to view forum on Mac

Post by DEAncientNaga on May 20th 2012, 8:53 am

Check

Admin Panel > Modules > HTML & JAVASCRIPT > HTML pages management

see whether there's a page and you made it as your homepage

OR

Admin Panel > Modules > Portal & Widgets > Portal Management

and see if you had install a Portal to your forum, you might find your problem.

hope it helps.

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Solved Re: Member unable to view forum on Mac

Post by Style93 on May 20th 2012, 10:34 pm

Thanks! I found the problem! I did add a portal then deleted it and the portal was still showing but there was nothing to show! Thanks!

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Solved Re: Member unable to view forum on Mac

Post by SLGray on May 20th 2012, 10:55 pm

Glad your issue is solved now.

Topic Solved & Locked


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