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Cant access the Admin Panel.

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Solved Cant access the Admin Panel.

Post by Sir Chivas™ on May 25th 2012, 12:31 am

Hi, Hello

I think I'm having the same problem as this: http://help.forumotion.com/t109234-i-can-t-get-in-to-administration-panel

I have tried several Forum's and I can't access the Admin Panel in neither?
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Solved Re: Cant access the Admin Panel.

Post by Darren1 on May 25th 2012, 12:46 am

Hi,

What exactly happens?
Do you load into a blank page, or a forever loading page?

I believe the unplanned maintenance is already over, it only lasted a few short hours.
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Solved Re: Cant access the Admin Panel.

Post by Sir Chivas™ on May 25th 2012, 12:52 am

Yes, I apparently load into a blank page, I tried several browser and all the same. I have tried different forums that I have access to the Admin Panel and all load into a blank page. I have also tried using mobile, such as an IPod, and phone.(same thing)



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Solved Re: Cant access the Admin Panel.

Post by Darren1 on May 25th 2012, 12:59 am

Are you able to provide me, by Private Message an account details to login to the admin panel?

How long ago did it become blank?
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Solved Re: Cant access the Admin Panel.

Post by Sir Chivas™ on May 25th 2012, 1:02 am

I have access now, it loads perfectly, but then once again somehow I click on a tab and it loads into a blank image. It had been happening since the morning until now. I will PM you right now, with an account.



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Solved Re: Cant access the Admin Panel.

Post by Darren1 on May 25th 2012, 1:11 am

Just for clarification, is the forum were talking about http://forumotionservice.forumotion.com/ ?
If so, I've logged in but can you grant me admin panel access, please.
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Solved Re: Cant access the Admin Panel.

Post by Sir Chivas™ on May 25th 2012, 1:17 am

I'm sorry. I have made a group call Administrators. But it isn't the Real Group, it's hidden. Sorry, I have added you already. You must have access now! Sorry. Embarassed



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Solved Re: Cant access the Admin Panel.

Post by Darren1 on May 25th 2012, 1:21 am

Thanks for that Smile

I like you, can access and scroll around the forum freely with no issue. I've also had no issue all day today, I've been in and out of the admin panel all day.
Being this is a periodical issue, is there any specific tabs, or times, or a duration that it lats for, or does it just randomly happen for random amounts of time?
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Solved Re: Cant access the Admin Panel.

Post by Sir Chivas™ on May 25th 2012, 1:26 am

No problem. Very Happy

It's not a periodical issue. Today has been the one and only time, that this problem has occurred to me. There isn't really a specific tabs or times. It does it randomly. I has occurred to me, 3 x's now (that has occurred to me, today). It seems that's working perfectly right now.


I've also, been thinking that probably it's my internet since, it hasn't really functioned correctly. It doesn't really send the data or receive it perfect. Do you think that's the reason, why it's loading an empty white page?



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Solved Re: Cant access the Admin Panel.

Post by Darren1 on May 25th 2012, 1:33 am

That could be a possible issue and would explain it, but the outcome of that would be either loading forever, or the browser times out.

If it keeps occurring, contact your ISP to see if there's any known issues in your area, and if not, we might be able to do a little more troubleshooting.
I'll also keep an eye out on the admin panel to see if there's anything going on, if I catch anything, Ill see what I can do.
If you have a second administrator, can you ask him/her if they were also having the issue?
Is your ISP by any chance AOL?
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Solved Re: Cant access the Admin Panel.

Post by Sir Chivas™ on May 25th 2012, 1:37 am

Nope, it isn't.

The browser I'm using is Chrome & sometimes Firefox. I will ask my second Administrator. Alright then, so should I keep the account up for a while? Thank you so much I appreciated it. If there's anything else weird I see happening around, I'll post it here. About the Internet thing related, your right. So that may not be it.



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Solved Re: Cant access the Admin Panel.

Post by Darren1 on May 25th 2012, 1:39 am

Yes, please do. If I can see it happen myself, Ill see if I can get it passed up to The Godfather.
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Solved Re: Cant access the Admin Panel.

Post by Sir Chivas™ on May 25th 2012, 1:40 am

Thank you very much I appreciate it, my fellow mate Wink +1



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Solved Re: Cant access the Admin Panel.

Post by Darren1 on May 25th 2012, 1:43 am

Your welcome, I'm more then happy to help, it's what I'm here for after all Smile
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Solved Re: Cant access the Admin Panel.

Post by Sir Chivas™ on May 25th 2012, 3:21 am

This past several hours, the Panel seems to be working nicely! I think it was a small lag or bug. I think it's solved. If this happens again, I shall open another thread.

Thank you very much Darren! rock



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Solved Re: Cant access the Admin Panel.

Post by Darren1 on May 25th 2012, 3:31 am

Ok, if your happy to say this is finished, I'm glad to hear that it is resolved Smile

I'm always more then happy to help out Smile
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Solved Re: Cant access the Admin Panel.

Post by Jophy on May 25th 2012, 7:43 am

Sir Chivas™ wrote:This past several hours, the Panel seems to be working nicely! I think it was a small lag or bug. I think it's solved. If this happens again, I shall open another thread.

Thank you very much Darren! rock

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