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Message Box Keeps moving down -Updated 5/28/12

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Solved Message Box Keeps moving down -Updated 5/28/12

Post by Wiky on May 27th 2012, 4:46 pm


As shown in the picture above the message box keep moving down whenever you try typing words or putting things in format . Can someone please help me fix this issue ?


Edit - 5/28/12
It happens when ever you scroll over to the smilies or try to format it . We tried switching the theme but it seems that it's effecting all phpBB 3 themes we used , but if we switch forum versions it wouldn't happen . This never happen before , until yesterday and no new codes were installed.


Last edited by Wiky on May 30th 2012, 11:31 pm; edited 1 time in total

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Solved Re: Message Box Keeps moving down -Updated 5/28/12

Post by Wiky on May 29th 2012, 11:46 pm

Bumping this topic cause I need to be fixed please.

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Solved Re: Message Box Keeps moving down -Updated 5/28/12

Post by runawayhorses on May 29th 2012, 11:56 pm

That is definitely messed up. It looks to me like that background with the colorful design is not behaving like a background at all, its stretching the box to its size. Try removing that image. The box itself is in the right position its just too high. Also a link to your site could be helpful, someone is bound to ask you for that.

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Solved Re: Message Box Keeps moving down -Updated 5/28/12

Post by Wiky on May 30th 2012, 9:48 pm

Right here the site . Also I removed the picture and it's still doing that when ever we scroll over the similes or try formatting it.

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Solved Re: Message Box Keeps moving down -Updated 5/28/12

Post by runawayhorses on May 30th 2012, 10:19 pm

Unless someone else comes here to this topic with a solution all I can do is speculate as to what I think might fix it. All I can do is tell you what I would try if no one had an answer, you can try it or wait for someone else to come along and suggest something, but I know you must be getting impatient as you started this topic Sunday. So what I would try and I know you are hesitant to do this because you would lose parts of your theme or all of it if it works because you wouldn't want to revert back to the old theme the way it is now, but I would go to AP>>Display>>Choose a theme>>Version>> and select the forums default phpbb3 theme and install that. Then I would wait 5 minutes and go to AP>>Configuration>> scroll all the way down and tick "Check to resynchronize" and save your settings, and forget about if it worked or not just leave the forum. Then I would close my browser and clear my computers cache and reboot my computer. Then wait another 15 or 30 minutes and go back to the forum and see if that issue is fixed. If it is then you can start rebuilding the forum again.

The point being, because you had different themes they somehow got intermixed and caused this situation and now you need to start from scratch with the default theme fully intact with no hint of other themes still present. I've heard of these themes getting intertwined before if you changed themes. The point of waiting is to let the forum fully load all the new theme components. The point of clearing your computers cache is so you will be viewing a new fresh page of your forum and not a cached page that would not be the real updated page.


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Solved Re: Message Box Keeps moving down -Updated 5/28/12

Post by Wiky on May 30th 2012, 10:50 pm

Alright I have done as you ask , but can we revert to the old theme afterwards .

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Solved Re: Message Box Keeps moving down -Updated 5/28/12

Post by runawayhorses on May 30th 2012, 11:23 pm

Yes you should be able to there will be an option for that, but if you do it probably will put that problem back as well. The point of reverting to the default theme was to fix the problem and start building the forum back again by adding the theme you want, a fresh theme not reverting back to the old one. It can be the same theme just a fresh install of it. If you want that same theme find it again and install it fresh, not revert to the old.

Did it fix the problem or have you checked yet?

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Solved Re: Message Box Keeps moving down -Updated 5/28/12

Post by Wiky on May 30th 2012, 11:27 pm

Yeah it work and thank you so much . I guess I'll start from scratch, oh well it's better then having that error when the site reopens.

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Solved Re: Message Box Keeps moving down -Updated 5/28/12

Post by SLGray on May 30th 2012, 11:28 pm

Is this completely solved now?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Message Box Keeps moving down -Updated 5/28/12

Post by runawayhorses on May 30th 2012, 11:30 pm

@Wiky wrote:Yeah it work and thank you so much . I guess I'll start from scratch, oh well it's better then having that error when the site reopens.
OK great! Glad it worked, and you're welcome. Yes it much better now that its fixed. Very Happy

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Solved Re: Message Box Keeps moving down -Updated 5/28/12

Post by Wiky on May 30th 2012, 11:32 pm

slg wrote:Is this completely solved now?
Yep and now you can lock it please .

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Solved Re: Message Box Keeps moving down -Updated 5/28/12

Post by SLGray on May 30th 2012, 11:32 pm

Topic Solved & Locked


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