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My forum has been hacked

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My forum has been hacked

Post by pathwaysofguidinglight on June 15th 2012, 7:35 pm

Hi my business partner has hacked our forum she has deleted all staff members and also i am unable to get onto the forum as admin i received an automatic email from the site saying my username had been deleted can you help me urgently please many thanks

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Re: My forum has been hacked

Post by Sanket on June 15th 2012, 7:37 pm

Are you the founder of the forum?

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Re: My forum has been hacked

Post by pathwaysofguidinglight on June 15th 2012, 7:41 pm

yes i am

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Re: My forum has been hacked

Post by Sanket on June 15th 2012, 7:46 pm

http://help.forumotion.com/t9692-the-utilities-backup-and-restore
Try using that.

ALso, i believe the founder's account cannot be deleted by anyone.

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Re: My forum has been hacked

Post by pathwaysofguidinglight on June 15th 2012, 7:51 pm

I have tried to log in to thew utilities but it wont take the information says incorrect

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Re: My forum has been hacked

Post by Sanket on June 15th 2012, 7:53 pm

What happens when you try logging into your forum? What error do you get?

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Re: My forum has been hacked

Post by pathwaysofguidinglight on June 15th 2012, 7:54 pm

You have specified an incorrect or inactive username, or an invalid password.

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Re: My forum has been hacked

Post by Sanket on June 15th 2012, 7:55 pm


Sanket
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Re: My forum has been hacked

Post by pathwaysofguidinglight on June 15th 2012, 8:00 pm

I have sanket thank you what do i do now, sorry if i am dim i am so upset

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Re: My forum has been hacked

Post by Sanket on June 15th 2012, 8:02 pm

Send me a PM with the details.
Forum URL:
Founder's Creation Email:

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Re: My forum has been hacked

Post by pathwaysofguidinglight on June 15th 2012, 8:36 pm

pm sent thank you

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Re: My forum has been hacked

Post by Sanket on June 15th 2012, 8:39 pm

@pathwaysofguidinglight wrote:pm sent thank you
Already replied to that PM, that the password has been reset.
Solved?

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Re: My forum has been hacked

Post by pathwaysofguidinglight on June 15th 2012, 8:46 pm

I exeeded the maximum amount of login attempts sanket so have to wait 90 minutes than you for you help

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Re: My forum has been hacked

Post by Sanket on June 15th 2012, 8:48 pm

Okay, post here once you try it after 90 minutes.

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