Member cannot see smilies
2 posters
Page 1 of 1
Member cannot see smilies
Hi,
I have a member on my forum who cannot see any smilies. She has no smilies in the smilie box to post in the threads or in chat. She cannot see any smilies that anyone else is posting either.
I have been into her account, she has her preferences set to always enable smilies and I can see and post them all fine.
She is on windows 7, explorer and Firefox but says they are the same whichever browser she is using.
Can anyone assist in what might be wrong please.
Thanks
I have a member on my forum who cannot see any smilies. She has no smilies in the smilie box to post in the threads or in chat. She cannot see any smilies that anyone else is posting either.
I have been into her account, she has her preferences set to always enable smilies and I can see and post them all fine.
She is on windows 7, explorer and Firefox but says they are the same whichever browser she is using.
Can anyone assist in what might be wrong please.
Thanks
Daisi2- Forumember
- Posts : 99
Reputation : 6
Language : English
Re: Member cannot see smilies
Ask the user to clear the cache & check.
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Re: Member cannot see smilies
Hi,
Thanks for your reply I have told the member to do what you asked Sanket but the member is still having problems. I have logged into her account with permission and I have no problem so have come to the conclusion that it is something to do with her pc set up.
Thank you for your help the topic can be locked.
Thanks for your reply I have told the member to do what you asked Sanket but the member is still having problems. I have logged into her account with permission and I have no problem so have come to the conclusion that it is something to do with her pc set up.
Thank you for your help the topic can be locked.
Daisi2- Forumember
- Posts : 99
Reputation : 6
Language : English
Re: Member cannot see smilies
Topic Solved & Locked |
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum