The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

The staff locking and sending topics to garbage too quickly

View previous topic View next topic Go down

The staff locking and sending topics to garbage too quickly

Post by multiverse on June 22nd 2012, 7:22 pm

i have a number of issues, including a bug report that was never addressed, still open. just because i didnt bump them mean they get locked and dumped?

multiverse
Forumember

Posts : 123
Reputation : 1

Back to top Go down

Re: The staff locking and sending topics to garbage too quickly

Post by Mike on June 22nd 2012, 8:19 pm

That doesnt seem right. I've given this thread link to an admin to handle.

Mike
Hyperactive

Male Posts : 4242
Reputation : 466
Language : English, HTML, CSS
Location : Bozeman, Montana

Back to top Go down

Re: The staff locking and sending topics to garbage too quickly

Post by Base on June 22nd 2012, 9:28 pm

Hi, we only garbage topics if they are spam or solved without a solution. The most likely reason why your topic may have been garbaged is because there is an auto-pruning system in place in the support sections. If a topic has not received a reply within 30 days then it automatically gets moved to the garbage.

Base
Forumaster

Male Posts : 10386
Reputation : 1687
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

Back to top Go down

Re: The staff locking and sending topics to garbage too quickly

Post by Sanket on June 25th 2012, 12:48 pm

@Base wrote:Hi, we only garbage topics if they are spam or solved without a solution. The most likely reason why your topic may have been garbaged is because there is an auto-pruning system in place in the support sections. If a topic has not received a reply within 30 days then it automatically gets moved to the garbage.
Yes, its the auto pruning system in place. Also, its 14 days for all the support problem forums, except for Scripts (Coding) Problems which auto prunes in 20 days.

Sanket
ForumGuru

Male Posts : 48766
Reputation : 2819
Language : English
Location : Mumbai

http://webartzforum.com

Back to top Go down

Re: The staff locking and sending topics to garbage too quickly

Post by Jophy on April 2nd 2013, 4:52 am

Since this topic was answered => Topic Locked

Jophy
ForumGuru

Male Posts : 17924
Reputation : 835
Language : English
Location : Somewhere

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum