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Register problem

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In progress Register problem

Post by Draginosor on June 25th 2012, 8:49 pm

Hello everybody, I've a problem on my forum with the register of a new member.

My forum : http://dragonknights.montopic.com/

The username of my new member : Lana


When she want to register, she have : "Sorry, but this username has already been taken."

But there is a automatic activation of new accounts, and there isn't inactive users ! So i don't understand where is the problem...Someone can help me ?

Regards.

Draginosor
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In progress Re: Register problem

Post by SLGray on June 25th 2012, 8:54 pm

Could it be that another member used that username?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Register problem

Post by Legend™ on June 25th 2012, 8:54 pm

Have them join under a random name. Then when they can get into the forum.

You do...

ACP --> Users & Groups --> Search Users --> Click on their Username --> Then you can change it to what they want Wink

~Hope this helps

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In progress Re: Register problem

Post by Draginosor on June 25th 2012, 9:06 pm

Could it be that another member used that username?
No, there is no similar username :s

Legend : Okay, I will try that Smile But it isn't a problem solving ^^

Draginosor
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In progress Re: Register problem

Post by Sanket on June 28th 2012, 6:26 am

Users & groups>Inactive users
Check there.

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In progress Re: Register problem

Post by Draginosor on July 8th 2012, 12:21 pm

there isn't inactive users
It was already making Smile
It's good with the Legend's method, but this is very strange !

Thanks at all.

Draginosor
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In progress Re: Register problem

Post by Base on July 8th 2012, 2:30 pm

Hi, is this problem solved? If not, try going to:

1. Administration Panel (advanced mode)
2. General Tab
3. Security (on the left, under Forum)
4. Select 'Unauthorize subscriptions made with the most commonly used spam usernames. : No'

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