The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Domain name renewal

View previous topic View next topic Go down

Solved Domain name renewal

Post by Ryuzaki - The (L)egend on July 7th 2012, 3:40 am

Greetings to all. Hopefully you'll be able to help me with this.

My domain name expired a few weeks ago (current name: http://tokiohotel.fullsubject.com, previous name: tokiohotelgreece.com). When I visit the admin panel to renew it, I enter the previous name on the domain name field and it says it's already taken. Is there any way I can get it back? I hadn't had any problems with renewals before so this is puzzling :\

Here's a screenshot of the message I get:



Thank you in advance.
avatar
Ryuzaki - The (L)egend
New Member

Posts : 12
Reputation : 0
Language : Greek

Back to top Go down

Solved Re: Domain name renewal

Post by Empire_1 on July 7th 2012, 4:38 am

Hi,

If you go to your paid URL (http://tokiohotelgreece.com/), it takes you to the GoDaddy site (since Forumotion acquires your domain name through GoDaddy). Right up top, it says the URL is pending renewal or deletion. This is why the URL is "taken."

Is there an option for Domain Name Renewal, or has the domain already expired?
avatar
Empire_1
Active Poster

Male Posts : 1391
Reputation : 124
Language : English, Spanish, Mandarin, C++
Location : Summoner's Rift

Back to top Go down

Solved Re: Domain name renewal

Post by Ryuzaki - The (L)egend on July 7th 2012, 12:19 pm

I'm not sure? I registered to the godaddy website and pressed the button on the top right that says "is this your domain? renew now", but when I did it just took me to the "renewal" page of my account and there's nothing there, of course. How can I tell if it's already expired? If it was, wouldn't it be available for me to update through the admin panel? I never had to go through another website before so I'm quite confused. Also, I've already added the credits to my forum so I could use them for the domain, now I suppose I can't use that money anymore if I have to do it through the godaddy website?
avatar
Ryuzaki - The (L)egend
New Member

Posts : 12
Reputation : 0
Language : Greek

Back to top Go down

Solved Re: Domain name renewal

Post by Shadow on July 9th 2012, 10:42 am

Hello,

Your domain name expired since June 12.
Forumotion permits you to renew your domain at the latest, 10 days after its expiry, but not more. Sad

So, now it's too late, we don't have control on it anymore.
Your domain name depends now on the ICANN and it is now on a transition period before becoming available again on public access.

You need to wait for it now, it can take 1 or 2 months.
I suggest you to try as often as possible to purchase it again via your Admin Panel, or to purchase another one that is similar to it.

Thanks Smile


No help without your forum url
No support via private message


avatar
Shadow
Administrator
Administrator

Female Posts : 15744
Reputation : 1658
Language : French, English

http://help.forumotion.com

Back to top Go down

Solved Re: Domain name renewal

Post by Ryuzaki - The (L)egend on July 9th 2012, 2:50 pm

Oh, I had no idea you only had 10 days Sad That sucks! But thanks a lot for your input, very appreciated.
avatar
Ryuzaki - The (L)egend
New Member

Posts : 12
Reputation : 0
Language : Greek

Back to top Go down

Solved Re: Domain name renewal

Post by Shadow on July 9th 2012, 2:59 pm

Usually, it is more than enough to have 10 days after expiration, especially since Forumotion alerts you several days before the deadline Wink

You're welcome ! Very Happy
avatar
Shadow
Administrator
Administrator

Female Posts : 15744
Reputation : 1658
Language : French, English

http://help.forumotion.com

Back to top Go down

Solved Re: Domain name renewal

Post by Ryuzaki - The (L)egend on July 9th 2012, 5:09 pm

That's the weirdest part, I usually got an e-mail which is why I always managed to renew it way before it expired, but now I didn't get any :\ And I was out of town for a couple of weeks so I came back and found it already gone. I just hope it won't take two whole months 'cause that's a hell of a long time!
avatar
Ryuzaki - The (L)egend
New Member

Posts : 12
Reputation : 0
Language : Greek

Back to top Go down

Solved Re: Domain name renewal

Post by Shadow on July 9th 2012, 5:14 pm

I hope for you also Smile

As you found an answer to your question, we can lock this topic.

Feel free to open a new one if you have other questions.

Topic Solved & Locked
avatar
Shadow
Administrator
Administrator

Female Posts : 15744
Reputation : 1658
Language : French, English

http://help.forumotion.com

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum