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Lost Password

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Solved Lost Password

Post by NBLCanadaAnthony on July 21st 2012, 10:35 pm

Hello,

I recently created a forum and now I'm having trouble logging in as Administrator.

I've clicking on "I Lost My Password" and I'm entering my Username & email of which I've listed and I'm receiving this following message:

"The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security".

And unfortunately I'm unable to send Private Messages to support moderators here yet because I'm new to the site.

Can anyone assist me in gaining back access to my forum?

Thanks,

Anthony


Last edited by NBLCanadaAnthony on July 22nd 2012, 8:42 pm; edited 1 time in total (Reason for editing : My connection problem was corrected with the assistance of an Administrator, Sanket)

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Solved Re: Lost Password

Post by APE on July 21st 2012, 10:51 pm

Please read here http://help.forumotion.com/t93821-lost-founder-s-password

Before you can send a PM to a staff member you need to have 2 or more posts on the forum so a reply to me here will give you the posts you need

Ape Your friendly Helper. Neutral

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Solved Re: Lost Password

Post by NBLCanadaAnthony on July 21st 2012, 10:53 pm

Thanks Ape! I'll post one more thing and hopefully someone can further help me!

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Solved Re: Lost Password

Post by APE on July 21st 2012, 10:56 pm

I'm sure the staff here will do there best to help

Once this problem of yours is solved can you be co kind to Edit your first post and mark your post as solved by clicking the little Green Solved Icon at the top and then re-send your post

This will help the Staff to lock your thread and move it

Thank you and have a good day

Ape.

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Solved Re: Lost Password

Post by NBLCanadaAnthony on July 21st 2012, 11:10 pm

Will do! Thanks again!

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Solved Re: Lost Password

Post by Sanket on July 22nd 2012, 6:04 am

I need the details mentioned in the link APE posted.

Forum URL:
Creation Email

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Solved Re: Lost Password

Post by Leviosa on July 26th 2012, 2:22 pm

Is this solved ?


No help without your forum url
No support via private message



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