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My forum got hacked.

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Solved My forum got hacked.

Post by DK on July 22nd 2012, 7:39 pm

http://urandom.forumotion.com/


Help?

Here's the IP of the hacker : 46.37.180.217

I did a full backup. But my forum doesn't look 100%. My forum is supposed to look like this
[img]I did a forum back-up but not everything is fixed..
My forum is supposed to look like this.



Last edited by iLeo on July 22nd 2012, 8:16 pm; edited 2 times in total

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Solved Re: My forum got hacked.

Post by DK on July 22nd 2012, 7:46 pm

I got this sent to my email.


And this when you go to my website :

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Solved Re: My forum got hacked.

Post by DK on July 22nd 2012, 7:54 pm

I wish there Admins on. Where are they when the forum needs them.. :\

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Solved Re: My forum got hacked.

Post by Sir Chivas™ on July 22nd 2012, 8:42 pm

Hey, Hello

You can't have an 100% backup. Read more here: http://help.forumotion.com/t64905-how-does-a-backup-work



Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



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Solved Re: My forum got hacked.

Post by Sanket on July 22nd 2012, 8:43 pm

I will forward this to Leeloo, since you have done a backup now there is no need to worry. Are you able to login normally?

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Solved Re: My forum got hacked.

Post by DK on July 22nd 2012, 8:44 pm

Thank you both. And yes, I can log in normally.

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Solved Re: My forum got hacked.

Post by Sanket on July 22nd 2012, 9:13 pm

I have forwarded your issue to Leeloo, How do you want your forum to be?

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Solved Re: My forum got hacked.

Post by DK on July 22nd 2012, 9:18 pm



Like in this screenshot.

If you go to my forum you can tell that the colors are messed up because it doesn't match the screenshot. The widgets & Javascript codes management don't show up even though it says in the Admin Panel they're activated and on.


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Solved Re: My forum got hacked.

Post by Sanket on July 22nd 2012, 9:23 pm

Okay thanks for the information, we need to wait until tomorrow now when Leeloo checks this.

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Solved Re: My forum got hacked.

Post by DK on July 22nd 2012, 9:27 pm

Thanks, I'll be waiting.

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Solved Re: My forum got hacked.

Post by DK on July 23rd 2012, 2:29 am

My forum got hacked again...
Now I can't restore back up .

http://www.forumotion.com/en/utils/

I can't manage my back-up!
I keep using my same email and my same password used at registration, but it keeps saying error! Sad

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Solved Re: My forum got hacked.

Post by Sanket on July 23rd 2012, 6:45 am

Do you want me to do a password reset?

Send these details via PM.
Code:
Forum URL:
Creation Email:

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Solved Re: My forum got hacked.

Post by Leviosa on July 23rd 2012, 10:38 am

Hello,

It has something to do with your modified templates.

Your widgets are visible when we are using a version of your forum without any modified template. So I suggest that you check them and be very careful with it because, as you can see, the slightest error can cause this kind of disorder.

Thanks !

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Solved Re: My forum got hacked.

Post by DK on July 23rd 2012, 4:16 pm

Thanks Leeloo and Sanket !

I will change my templates
---------------------
My forum keeps getting hacked. They just keep coming back.
I keep having to ban their IP address. A hacker keeps trying to get on my account. I already IP banned him once, but he just keeps getting on my account even though he's still IP banned. Crying or Very sad

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Solved Re: My forum got hacked.

Post by Leviosa on July 23rd 2012, 4:18 pm

What do you mean ?


No help without your forum url
No support via private message



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Solved Re: My forum got hacked.

Post by DK on July 23rd 2012, 4:22 pm

Even though the hacker is IP Banned. They can still get on my account and it shows up their same IP. Confused :\

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Solved Re: My forum got hacked.

Post by Leviosa on July 23rd 2012, 4:27 pm

Nobody should be able to get in your account because I've changed your password. You should be the only one who know it.

The techs were in your Admin Panel through the founder account, are you sure you don't confuse ?

I don't see why the "hacker" would log in your forum without changing anything in it Wink


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Solved Re: My forum got hacked.

Post by DK on July 23rd 2012, 4:30 pm

This same IP address keeps coming back even though it's IP banned.
82.234.132.251
It just came back right now as I'm typing this.
And yes, I'm not confused.
https://ipgetinfo.com/index.php?ip=82.234.132.251

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Solved Re: My forum got hacked.

Post by Leviosa on July 23rd 2012, 4:34 pm

That's our IP address.

As I told you, the techs are working on your forum.


No help without your forum url
No support via private message



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Solved Re: My forum got hacked.

Post by DK on July 23rd 2012, 4:36 pm

Leeloo wrote:That's our IP address.

As I told you, the techs are working on your forum.
Ohh. I guess I didn't read your whole message. Well. How do I now which IP is real or if it's a hacker?

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Solved Re: My forum got hacked.

Post by Leviosa on July 23rd 2012, 4:45 pm

First, you can't ban our IP address, but any other indesirable member can be ban easily.

And then, there's no reason to be hacked. You know, it isn't so easy to hack a forum and above all, it's useless for hackers.
What is usually called "hack" here, on the Support Forum, is just a lack of security of the password or the login details. That's how malicious people can take the control of a forum.

Now, we secure your forum so there's no reason to be hacked again.
And if you have a doubt, feel free to ask for help here because we are here to help you. Wink

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Solved Re: My forum got hacked.

Post by DK on July 23rd 2012, 4:48 pm

Okay thank you (:

And by the way , Leeloo.
I sent a message to sanket about the guy who hacked me, and the forum he used along with its resource. Would you like me to PM that to you?

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Solved Re: My forum got hacked.

Post by Leviosa on July 23rd 2012, 4:56 pm

I guess Sanket will forward it to me if necessary.

Thanks a lot Very Happy

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Solved Re: My forum got hacked.

Post by DK on July 23rd 2012, 4:57 pm

No problem and thanks again!
I will mark this as solved. :wouhou:

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Solved Re: My forum got hacked.

Post by Leviosa on July 23rd 2012, 4:59 pm

I'll contact you by PM if I have any update about your templates.
Thanks !
Topic Solved & Locked

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