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External Domain name resetting

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In progress External Domain name resetting

Post by SyndromeLA on July 23rd 2012, 5:18 am

Every 24 hours my Personalized External Domain name resets itself and disappears. I have to log back into the admin panel and re-add it.

I have read elsewhere that this is an issue that conflicts with me already having purchased a domain name through forumotion and letting it expire. Then using the domain that I purchased elsewhere and pointing it to my forums.

Now again, it works until it resets itself on the 24th hour. Has happened 3 nights straight.

My forum:

http://rush.4umer.net

If you could please wipe away any traces of my expired forumotion domain that I had previously with you, or whatever it is that the support staff has to do to fix this issue... I would greatly appreciate it.

Thanks.
Syn

SyndromeLA
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In progress Re: External Domain name resetting

Post by Leviosa on July 23rd 2012, 11:29 am

Hello,

We have fixed the issue now Smile

Thanks a lot !

Leviosa
Administrator
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Female Posts : 15587
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http://help.forumotion.com

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