"We have detected suspicious activity on your account.." for 3+ members?
"We have detected suspicious activity on your account.." for 3+ members?
Hey everyone!
It seems as though I have a problem with my forum. The past few days I have received multiple reports about not being able to log in. One user screencapped what they saw when trying to log in:

And when they click the link, it directs them here:

The user also added that even when they fill out the information, it just goes straight back to the same page.
I haven't messed with any settings in the admin panel regarding registration, and I'm pretty stuck on what to do at this point. I just find it odd because we didn't have any problems like this until we hit 3,000 users.
My forum: http://www.gasrforum.com/
Edit to add: I'd also like to add that we banned someone's IP recently, could that be the cause of it?
It seems as though I have a problem with my forum. The past few days I have received multiple reports about not being able to log in. One user screencapped what they saw when trying to log in:

And when they click the link, it directs them here:

The user also added that even when they fill out the information, it just goes straight back to the same page.
I haven't messed with any settings in the admin panel regarding registration, and I'm pretty stuck on what to do at this point. I just find it odd because we didn't have any problems like this until we hit 3,000 users.
My forum: http://www.gasrforum.com/
Edit to add: I'd also like to add that we banned someone's IP recently, could that be the cause of it?
Last edited by MultigasmIMVU on August 2nd 2012, 6:31 pm; edited 1 time in total (Reason for editing : Edited to add more information)
Re: "We have detected suspicious activity on your account.." for 3+ members?
Please read this thread: http://help.forumotion.com/t112345-help-members-having-trouble-with-onlineguardian#737973

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Re: "We have detected suspicious activity on your account.." for 3+ members?
Hi!
Sorry about the late reply. I PM'd Leeloo the email addresses, the usernames, and my forum. Hopefully it should get resolved soon :<
Sorry about the late reply. I PM'd Leeloo the email addresses, the usernames, and my forum. Hopefully it should get resolved soon :<
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