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"We have detected suspicious activity on your account.." for 3+ members?

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In progress "We have detected suspicious activity on your account.." for 3+ members?

Post by ktelyn on August 2nd 2012, 6:24 pm

Hey everyone!

It seems as though I have a problem with my forum. The past few days I have received multiple reports about not being able to log in. One user screencapped what they saw when trying to log in:



And when they click the link, it directs them here:



The user also added that even when they fill out the information, it just goes straight back to the same page.

I haven't messed with any settings in the admin panel regarding registration, and I'm pretty stuck on what to do at this point. I just find it odd because we didn't have any problems like this until we hit 3,000 users.

My forum: http://www.gasrforum.com/

Edit to add: I'd also like to add that we banned someone's IP recently, could that be the cause of it?


Last edited by MultigasmIMVU on August 2nd 2012, 6:31 pm; edited 1 time in total (Reason for editing : Edited to add more information)

ktelyn
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http://www.gasrforum.com

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In progress Re: "We have detected suspicious activity on your account.." for 3+ members?

Post by SLGray on August 2nd 2012, 8:16 pm



When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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In progress Re: "We have detected suspicious activity on your account.." for 3+ members?

Post by ktelyn on August 3rd 2012, 2:32 am

Hi!

Sorry about the late reply. I PM'd Leeloo the email addresses, the usernames, and my forum. Hopefully it should get resolved soon :<

ktelyn
Forumember

Female Posts : 43
Reputation : 4
Language : English
Location : Ocala

http://www.gasrforum.com

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